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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.00 - $27.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
401(k) with company matching
Job Description
Round1 is a leading entertainment company known for providing a unique combination of video games, bowling, karaoke, and other fun-filled activities. The company prides itself on creating a lively and enjoyable environment where guests can engage in a variety of entertainment options while experiencing top-notch customer service. Round1 combines the excitement of arcade gaming with the social atmosphere of bowling alleys and karaoke bars, making it a premier destination for individuals and families seeking an immersive recreational experience. With locations across the United States, Round1 is committed to professional growth, team collaboration, and community involvement, promoting a work culture that... Show More
Job Requirements
- High school diploma or GED
- Two years related experience or equivalent combination of education and experience
- Must be at least 21 years old to handle and serve alcohol
- Open availability
- Ability to stand and walk for extended periods
- Ability to bend, stretch, twist, and climb with high mobility and flexibility
- Ability to lift and/or move up to 100lbs with assistance
- Ability to work in a noisy, busy bowling center/arcade environment
Job Qualifications
- Strong customer service and interpersonal skills including high integrity and respect for everyone
- Solid communication skills
- Strong critical and analytical thinking skills
- Appreciation for diversity in thought, ethnic background, gender, etc.
- Ability to work effectively in a fast-paced environment
- Experience in managing food and beverage operations is preferred
Job Duties
- Conducts food preparation, designates portion sizes, and garnishing and presentation of food in order to ensure acceptable food quality
- Assists in scheduling and receiving food and beverage deliveries, verifying product quality and quantity
- Assists in department employee schedules and assigns duties
- Investigates and resolves customer complaints regarding food quality, service, or accommodations
- Ensures knowledge and compliance with alcohol serving processes and age restriction controls
- Maintains a floor presence of at least 90% of the shift, providing sales and troubleshooting support
- Opens and closes store and department following company guidelines
- Trains, coaches, and issues disciplinary actions for department staff as requested by F&B Manager
- Creates department schedules, task assignments, and manages breaks/lunches when requested by F&B Manager
- Attends weekly staff meetings with department Manager to discuss and resolve operational, staffing, and customer service issues
- Conducts tills checks, refunds, and price adjustments according to company policy
- Sets performance goals with upper management
- Monitors progress and performance with key trainers and upper management
- Achieves department sales goals through execution of company policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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