Food and Beverage Operations Supervisor

Round1 is a leading entertainment company known for providing a unique combination of video games, bowling, karaoke, and other fun-filled activities. The company prides itself on creating a lively and enjoyable environment where guests can engage in a variety of entertainment options while experiencing top-notch customer service. Round1 combines the excitement of arcade gaming with the social atmosphere of bowling alleys and karaoke bars, making it a premier destination for individuals and families seeking an immersive recreational experience. With locations across the United States, Round1 is committed to professional growth, team collaboration, and community involvement, promoting a work culture that values fun, friendliness, and customer engagement.

The Food & Beverage (F&B) Supervisor role at Round1 is critical to maintaining the high standards of service and operational efficiency within the F&B department. As an F&B Supervisor, you will be responsible for managing all food and beverage operations while ensuring an outstanding customer experience. This position involves forecasting, planning, and overseeing all food and beverage orders, staffing, and financial activities to maximize sales, revenue, and employee satisfaction. The role requires someone who is outgoing, personable, and passionate about working with people in a fast-paced, dynamic environment. The supervisor must maintain a strong presence on the floor during shifts, provide leadership and coaching to staff, and work closely with upper management to meet departmental and company goals.

Open availability is required, and employees who handle and serve alcohol must be at least 21 years old. In this supervisory capacity, you'll train and mentor team members, manage scheduling and administrative duties, and uphold compliance with all relevant laws and company policies. The position demands attention to detail, particularly in food preparation standards, customer complaint resolution, and ensuring responsible alcohol service. Additionally, you will collaborate with various departments to ensure the overall success of the entertainment venue's operations. The role involves physical activity, including bending, stretching, and standing for extended periods, in a lively bowling center and arcade environment where noise levels are high.

Round1 offers competitive compensation and comprehensive benefits including paid time off, medical, dental, and a 401(k) plan with company matching. If you are passionate about hospitality and enjoy working in a vibrant, fun-filled venue, this is a perfect opportunity to join a thriving entertainment company that values team spirit and professionalism.