Food and Beverage Operations Manager - Edge Steakhouse

Marriott International is a globally renowned hospitality company known for its commitment to exceptional service and guest satisfaction. As a leader in the hotel industry, Marriott operates a wide portfolio of brands that cater to diverse markets worldwide. Among its prestigious brands is The Ritz-Carlton, which sets the standard for luxury hospitality and is recognized globally for its superior guest experiences, attention to detail, and the Gold Standards that govern its service culture. The company places a strong emphasis on creating an inclusive and empowering work environment where associates from various backgrounds are valued and celebrated. Marriott actively promotes equal opportunity employment and offers comprehensive training and career development to foster employee growth and success.

The Ritz-Carlton is currently seeking a Food and Beverage (F&B) Supervisor to oversee daily shift operations and ensure compliance with all departmental policies, standards, and procedures. This is a critical leadership role within the F&B department, responsible for managing operations that exceed customer expectations while maintaining the high standards and legal requirements of the brand. You will work closely with your team to prioritize tasks, organize resources efficiently, and achieve operational goals in an environment that emphasizes motivation, teamwork, and passion for service.

As an F&B Supervisor, your primary responsibilities will include supervising daily F&B shift operations, assisting with ordering supplies such as food, beverages, cleaning materials, and uniforms, and supporting a monthly self-inspection program to maintain quality and cleanliness. You will be instrumental in managing staffing levels to meet guest service and operational needs while fostering a culture of mutual respect and cooperation among team members. Moreover, you will stay approachable and supportive to both staff and guests, actively engaging in coaching and providing feedback to enhance service delivery and improve customer satisfaction. Your role will serve as a role model by demonstrating the brand-specific service philosophy and ensuring every guest encounter aligns with The Ritz-Carlton's Gold Standards and exceptional guest experience goals.

In this role, you will also have financial responsibilities, including maintaining the operating budget and ensuring all legal obligations are adhered to. You will collaborate with your team to understand and meet their evolving needs and expectations, celebrate successes, and learn from challenges to continuously improve the guest experience. Your leadership will be key in coordinating cleaning programs, monitoring employee productivity, and encouraging decisions that foster a positive and productive work environment. Moreover, this position requires excellent communication skills to share information effectively with supervisors, team members, and guests through various channels.

At The Ritz-Carlton, you will be part of a brand that prides itself on luxury and excellence in hospitality, where your efforts contribute directly to creating lifelong memories for guests from around the world. This position offers the unique opportunity to develop your career in a dynamic and supportive setting, where your passion for service excellence is nurtured and rewarded. Join a global team that encourages your best work, where you can find your purpose, belong to an inspiring community, and become the best version of yourself.