Food and Beverage Operations Manager

Chula Vista, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Employee wellness programs

Job Description

Marriott International is a renowned global hospitality company with a legacy of excellence and innovation in the hotel and lodging industry. With properties that span the globe, Marriott provides travelers with memorable experiences marked by quality, comfort, and superb customer service. The company is committed to operational excellence and fosters a welcoming environment for its employees, valuing diversity and inclusion as central to its corporate philosophy. Marriott's brand portfolio includes a broad range of hotels and resorts that cater to every type of traveler, from luxury accommodations to extended stay and budget-friendly options. Marriott International also prioritizes sustainable practices and community engagement as part of their corporate responsibility.

This role of Food and Beverage Supervisor is a vital position within Marriott's operational team, responsible for overseeing the daily Food and Beverage shift operations to ensure compliance with company policies, high standards, and guest satisfaction. This supervisory role requires managing day-to-day activities in food service settings, maintaining budget controls, and reinforcing the brand's distinct service culture. The supervisor works closely with their team to sustain a productive, motivated, and enthusiastic work environment. They also prioritize guest service excellence by proactively addressing concerns and fostering effective communication within their team. This is a dynamic role offering the opportunity to develop leadership skills while contributing to the overall success of the hotel’s food and beverage department, playing a crucial function in maintaining Marriott's reputation for outstanding customer service and operational efficiency.

Job Requirements

High school diploma or GED
Four years experience in food and beverage, culinary or related professional area
Or two-year degree from an accredited university in food service management, hotel and restaurant management, hospitality, business administration or related major
Two years experience in food and beverage, culinary or related professional area
Ability to manage budgets
Effective leadership and team supervision skills
Strong communication skills
Ability to handle guest concerns proactively and professionally

Job Qualifications

High school diploma or GED, four years experience in food and beverage, culinary or related professional area, or two-year degree from an accredited university in food service management, hotel and restaurant management, hospitality, business administration or related major with two years experience in food and beverage or related professional area
Strong leadership skills
Excellent communication and interpersonal skills
Ability to manage budgets and operating statements
Knowledge of brand specific service culture
Customer service orientation and problem-solving skills

Job Duties

Assists in the ordering of food and beverage supplies, cleaning supplies and uniforms
Supervises daily food and beverage shift operation and monitors compliance with all policies, standards and procedures
Supports and supervises an effective monthly self inspection program
Operates all department equipment and reports malfunctions
Supervises staffing levels to ensure guest service, operational needs and financial objectives are met
Encourages and fosters mutual trust, respect and cooperation among team members
Understands employee positions well enough to perform duties in their absence