Food and Beverage Operations Manager

We are a prominent full-service hotel located in Memphis, Tennessee, known for delivering exceptional hospitality to our guests through a combination of luxury accommodations and diverse dining experiences. Our establishment prides itself on maintaining high standards of service, quality, and operational excellence across all facets of the guest journey. As a well-established player in the hospitality industry, we continually strive to exceed our guests' expectations while fostering a supportive and dynamic work environment for our team members. Our hotel features multiple dining outlets that cater to a variety of tastes, including in-room dining services and a vibrant lounge/bar setting, ensuring a comprehensive and engaging food and beverage experience for visitors.

The Food & Beverage Operations Manager position is a critical leadership role designed for a driven professional who thrives in a fast-paced, high-volume environment. This role encompasses overseeing the seamless day-to-day operation of our multiple food and beverage outlets, including restaurants, room service, and a bustling lounge. The successful candidate will be responsible for ensuring that every guest touchpoint meets the highest standards of service and quality while maintaining operational discipline. This position demands a hands-on leadership approach, requiring the manager to actively engage with teams and operations rather than relying solely on administrative oversight.

Serving as a key driver of our food and beverage strategy, the Operations Manager will lead and inspire a diverse group of department managers and frontline team members. Their role will include coaching and developing talent to foster a culture of excellence and continuous improvement. Financial acumen is essential, as this position will manage labor, control costs, and optimize revenue performance to meet and exceed budgetary goals. The successful Operations Manager will work closely with culinary leadership to ensure that menu execution and food quality align with brand standards and guest expectations.

Furthermore, the role involves maintaining compliance with both brand standards and safety and health regulations, safeguarding the wellbeing of guests and employees alike. We offer a competitive base salary of $95,000 along with a 10% bonus, reflecting the significant responsibility and impact tied to this position. We also encourage relocation candidates to apply, as relocation support is provided to ensure a smooth transition for the right individual.

Overall, this opportunity is ideal for someone who understands the delicate balance between delivering an exceptional guest experience and running an efficient, financially sound operation. If you have a passion for hospitality, possess strong leadership skills, and excel in managing multi-outlet food and beverage operations within a hotel or resort setting, we invite you to join our dedicated team and contribute to our ongoing success.