Food and Beverage Operations Manager

Fort Worth, TX, USA|Remote

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $62,000.00 - $75,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

bonus eligibility

Professional Development

Job Description

Marriott International is a leading global hospitality company renowned for its commitment to delivering exceptional guest experiences across its diverse portfolio of renowned hotel brands. Among these brands, Renaissance Hotels stand out for their vibrant personality and neighborhood-inspired style, creating unique environments that allow guests to immerse themselves in the local culture. Situated at 200 Main St in Fort Worth, Texas, this Renaissance Hotel is part of Marriott's expansive network that emphasizes quality service, innovation, and an inclusive work culture that values diversity and equal opportunity.

This particular role is a full-time Management position in the Food and Beverage (F&B) sector with a competitive salary range of $62,000 to $75,000 annually plus eligibility for bonuses. The person in this position will oversee daily F&B operations, ensuring adherence to company policies, operational standards, and legal requirements. The role demands a proactive leader who not only manages but inspires a team to deliver outstanding hospitality experiences that align with the Renaissance brand philosophy.

As an F&B Management professional at Renaissance Hotels, you will play a critical role in maintaining and enhancing the quality of service that guests expect. Your responsibilities will include overseeing the ordering of supplies, supervising daily shift operations, maintaining budget controls, monitoring employee productivity, and spearheading customer satisfaction initiatives. You will be entrusted with fostering an environment of teamwork, motivation, and passion among your team members, ensuring that every guest encounter is memorable and reflects the brand's commitment to excellence.

The ideal candidate will have substantial experience or education in food and beverage management, hospitality, culinary arts, or a related field. Practical experience ranges from four years of direct food and beverage exposure or a two-year degree coupled with two years of experience. This blend of education and hands-on experience ensures that you possess the knowledge and skills necessary to manage complex operational challenges efficiently. You will also be required to lead by example, be readily available to address both team and guest concerns, and continuously drive improvements in service quality.

In joining Renaissance Hotels, you become part of a culturally rich and inclusive team that celebrates the unique contributions of each associate. Marriott International is committed to non-discrimination and promoting equal employment opportunities, making it a workplace where diversity and individual backgrounds are respected and celebrated. Your role will not only impact operational success but will also contribute to fostering a positive and supportive work environment where employees are empowered to grow and excel.

This role offers an exciting opportunity to join a globally recognized brand that encourages exploration, creativity, and the pursuit of delivering exceptional customer service. If you are passionate about hospitality, leadership, and creating memorable guest experiences, this management position at Renaissance Hotels is an ideal fit. You will find a welcoming and dynamic workplace where you can develop your career while being part of a team that is as adventurous and spirited as the guests you will serve.

Job Requirements

High school diploma or GED
Four years experience in food and beverage, culinary, or related professional area
OR two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Two years experience in food and beverage, culinary, or related professional area
Ability to manage daily food and beverage operations effectively
Strong leadership and communication skills
Knowledge of compliance with food safety policies, standards, and legal regulations
Comfortable performing duties in employees' absence
Ability to work full time and be available for flexible scheduling
Proficient in budget management and team productivity monitoring

Job Qualifications

High school diploma or GED
Four years experience in the food and beverage, culinary, or related professional area
OR two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Two years experience in the food and beverage, culinary, or related professional area
Strong leadership and supervisory skills
Excellent communication and interpersonal skills
Ability to manage budgets and operating costs
Proficiency in managing daily F&B operations and staff
Knowledge of food safety and sanitation standards

Job Duties

Assists in the ordering of Food and Beverage supplies, cleaning supplies and uniforms
Supervises daily Food and Beverage shift operation and monitors compliance with all Food and Beverage policies, standards and procedures
Supports and supervises an effective monthly self inspection program
Operates all department equipment as necessary and reports malfunction
Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met
Encourages and builds mutual trust, respect, and cooperation among team members
Understands employee positions well enough to perform duties in employees' absence
Develops specific goals and plans to prioritize, organize, and accomplish work
Monitors and maintains the productivity level of employees
Verifies that all team members and supervisors understand the brand specific philosophy
Maintains the operating budget, and verifies that standards and legal obligations are followed
Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them
Celebrates and fosters decisions that result in successes as well as failures
Communicates areas that need attention to staff and follows up to verify understanding
Coordinates cleaning program in all Food and Beverage areas, identifying trends and making recommendations for improvements
Establishes and maintains open, collaborative relationships with employees
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service
Follows property specific second effort and recovery plan
Stays readily available and approachable for all team members
Demonstrates knowledge of the brand specific service culture
Provides services that are above and beyond for customer satisfaction and retention
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
Serves as a role model to demonstrate appropriate behaviors
Manages day-to-day operations, monitors quality and standards and meets the expectations of the customers on a daily basis
Takes proactive approaches when dealing with guest concerns
Sets a positive example for guest relations
Stays readily available and approachable for all guests
Reviews comment cards and guest satisfaction results with employees
Responds in a timely manner to customer service department requests
Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
Analyzes information and evaluates results to choose the best solution and solve problems
Performs hourly job function if necessary
Extends professionalism and courtesy to team members at all times
Comprehends budgets, operating statements and payroll progress reports
Performs other duties, as assigned, to meet business needs