Food and Beverage Operations Manager

Wawa, Inc. is a well-established convenience store chain known for its commitment to quality service and community-oriented approach. With a strong presence across various locations, Wawa has built a reputation not only for its fresh food and beverage offerings but also for fostering an inclusive and supportive environment for its Associates. The company values innovation and employee development, which is evident in its comprehensive benefits and training programs aimed at promoting career growth and well-being.

As a Food and Beverage Operations Manager at Wawa, you will be at the forefront of ensuring that all food and beverage services operate smoothly and efficiently. This leadership position involves direct collaboration with the General Manager and Assistant General Manager to deliver an exceptional customer experience every day. Your role will be pivotal in overseeing the variety of food offerings, including fresh food items, grab-and-go options, beverages, and catering services, ensuring they meet the highest standards of quality and consistency.

In this capacity, you will also focus on driving sales growth and achieving performance goals through strategic planning and team collaboration. Staying current with industry trends and leveraging marketing strategies in-store will be crucial to enhancing our food service programs. You will serve as a key resource for training Customer Service Associates, helping them develop the skills necessary to provide excellent service and fostering their professional growth.

The position requires hands-on management of daily operations, including inventory control, ordering, and equipment maintenance, as well as ensuring that all food service environments comply with health and safety regulations. You will lead hiring efforts and create efficient staff schedules to meet business demands across various shifts, including weekends and holidays.

Wawa is dedicated to supporting its Associates not only through competitive compensation but also through a rich benefits package. Eligible employees enjoy access to medical, dental, and vision insurance, mental health support, a robust Employee Stock Ownership Plan (ESOP), 401(k) with matching contributions, and educational assistance programs. Additional benefits such as store discounts, paid time off, paid parental leave, and wellness initiatives demonstrate Wawa’s commitment to the financial, physical, and emotional well-being of its workforce.

This role offers an hourly wage ranging from $22.70 to $28.40, depending on experience and location, with the added potential to earn monthly bonus incentives. Wawa also emphasizes an accommodating and inclusive hiring process, ensuring reasonable accommodations for applicants when requested. The company prides itself on being an equal opportunity employer and fostering a respectful, bias-free workplace where diversity is celebrated and discrimination is strictly prohibited.