Food and Beverage Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $63,000.00 - $82,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Performance bonus
Professional development opportunities

Job Description

St. Regis Hotels & Resorts, a prestigious luxury hotel brand under the Marriott International portfolio, is renowned for delivering exceptional bespoke experiences that blend timeless elegance with modern sophistication. Since its inception by John Jacob Astor IV in New York at the turn of the twentieth century, St. Regis has maintained a steadfast commitment to providing top-tier service, highlighted by its signature Butler Service. With over 50 premier locations worldwide, St. Regis continues to set the benchmark for luxury hospitality by creating memorable moments tailored to each guest's unique preferences. Marriott International, as an equal opportunity employer, fosters a diverse and inclusive work environment where associates feel valued and empowered. The company's dedication to respecting all backgrounds and providing equitable career access makes it a rewarding place to grow professionally and personally.

The Food and Beverage Manager role at St. Regis Chicago represents a critical leadership position within the hotel's vibrant hospitality team. This full-time, management-level position is responsible for overseeing daily Food and Beverage (F&B) operations, ensuring that every aspect aligns with the brand's high standards and operational policies. Situated at 401 E Upper Wacker Drive in Chicago, Illinois, the role commands a salary range of $63,000 to $82,000 annually and includes eligibility for performance bonuses. The Food and Beverage Manager will directly supervise F&B shift operations, maintain compliance with company policies, and uphold stringent quality standards to exceed guest expectations continuously.

This managerial position requires developing and implementing operational plans that prioritize, organize, and accomplish work efficiently while maintaining a balanced operating budget. The manager is tasked with fostering a collaborative, empowering environment among staff, emphasizing motivation and teamwork aligned with the St. Regis service culture. Responsibilities include managing supply ordering, overseeing staffing levels to meet service and financial goals, and conducting regular self-inspections to ensure cleanliness and policy adherence. A hands-on approach is encouraged, with the ability to step into team members' roles during absences and addressing guest concerns promptly with proactive solutions.

The ideal candidate will bring a blend of educational background and practical experience in food service management, hospitality, or related fields. This role demands strong leadership skills, financial acumen, and an unwavering commitment to delivering exceptional customer service. By joining St. Regis Chicago, the Food and Beverage Manager becomes an integral part of a global hospitality brand known for its elegance, innovation, and dedication to guest satisfaction. This opportunity offers a dynamic career path where passion and professionalism are celebrated, and where the chance to contribute to a world-class guest experience is ever-present.

Job Requirements

  • High school diploma or GED
  • Four years experience in food and beverage, culinary, or related professional area
  • Or two-year degree from an accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major
  • Two years experience in food and beverage, culinary, or related professional area
  • Ability to supervise and lead a team
  • Strong problem-solving skills
  • Excellent communication skills
  • Understanding of budget management and operating procedures

Job Qualifications

  • High school diploma or GED
  • Four years experience in food and beverage, culinary, or related professional area
  • Or two-year degree from an accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related field
  • Two years experience in food and beverage, culinary, or related professional area
  • Strong leadership and communication skills
  • Knowledge of brand-specific service culture
  • Ability to manage budgets and payroll

Job Duties

  • Supervises daily food and beverage shift operation and monitors compliance with all F and B policies, standards and procedures
  • Assists in ordering of food and beverage supplies, cleaning supplies and uniforms
  • Supports and supervises an effective monthly self inspection program
  • Operates all department equipment as necessary and reports malfunction
  • Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Provides exceptional customer service, manages day-to-day operations ensuring quality and standards, and meets guest expectations on a daily basis

Job Criteria

Experience

Mid Level (3-7 years)


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