Food and Beverage Operations Manager

Marriott International is a world-renowned leader in the hospitality industry, recognized globally for its dedication to delivering unparalleled guest experiences. With a diverse portfolio of over 100 award-winning properties worldwide, Marriott fosters a vibrant culture where associates from various backgrounds come together to provide exceptional service. The Ritz-Carlton brand, a prestigious part of Marriott's portfolio, is synonymous with luxury, excellence, and innovation in hospitality. Known for setting the standard in guest care and comfort, The Ritz-Carlton emphasizes a culture that empowers its team members to be creative, thoughtful, and compassionate in every guest interaction. This commitment to excellence is driven by the company's foundational "Gold Standards," which include values like the Employee Promise, Credo, and a set of Service Values that guide every aspect of the guest experience.

The position available is a full-time Food and Beverage Management role at The Ritz-Carlton located at 1250 S Hayes St, Arlington, Virginia. This role offers a competitive annual salary ranging from $63,000 to $82,000, with eligibility for performance bonuses. It requires a leadership professional who can supervise daily food and beverage operations, ensuring compliance with all company policies, standards, and legal requirements while maintaining high-quality service that meets and exceeds customer expectations.

As a Food and Beverage Manager, you will be responsible for overseeing the operational aspects of the department, including managing staffing levels, ensuring cleanliness and maintenance of equipment, and maintaining the operating budget. You will play a key role in fostering teamwork, motivation, and empowerment among your team members, helping to create a positive and productive work environment. This role involves actively supporting supervisors and team members, understanding the evolving needs of employees, and encouraging a culture that embraces both successes and learning from failures.

Your role will also include leading the customer service efforts within the department by addressing guest concerns proactively, providing coaching and guidance to staff, and setting a high standard for service excellence. You will manage staff performance, monitor productivity, and implement effective strategies to improve service quality, all aligned with The Ritz-Carlton's brand philosophy. Additionally, you will coordinate cleaning programs and maintain open, collaborative relationships with your team to ensure the utmost standards of hygiene and customer satisfaction.

The ideal candidate will have a strong background in food and beverage, culinary, or hospitality management, supported by a relevant educational qualification such as a high school diploma with significant experience or an associate degree in a related field with professional experience. This position demands excellent communication skills, the ability to analyze operational data, and a hands-on approach to leadership, including performing job functions as necessary to meet business needs.

Joining The Ritz-Carlton means becoming part of a global hospitality family committed to non-discrimination and equal opportunity for all team members. The company values diversity and strives to create an environment where everyone can be their best selves, contributing to the legacy of luxury service that defines The Ritz-Carlton name. If you are passionate about hospitality, dedicated to excellence, and ready to lead a dynamic team, this opportunity provides a platform to advance your career in one of the most respected hotel management roles in the industry.