Food and Beverage Operations Manager

Wawa, Inc. is a leading convenience store chain known for its commitment to enhancing everyday life through high-quality offerings and exceptional customer service. Founded with the mission to create a welcoming environment, Wawa operates numerous locations across several states, providing customers with fresh food, beverages, fuel services, and more. The company prides itself on fostering a culture where Associates—its employees—are valued as the heart of the operations. With a focus on growth, development, and inclusivity, Wawa has become a trusted brand synonymous with convenience, quality, and community engagement. Wawa supports its team members through comprehensive benefits and career advancement opportunities, reflecting its dedication to employee well-being and success.

We are currently seeking a dedicated Food and Beverage Operations Manager to join our dynamic team. This position plays a critical role in managing and overseeing Wawa’s diverse food and beverage programs, which include fresh food offerings, grab-and-go meals, and catering services. The Operations Manager is responsible for driving food service sales, ensuring product quality and consistency, and meeting performance targets. You will work collaboratively with peers to analyze market and sales trends, develop actionable plans, and execute successful food programs and promotions that enhance customer satisfaction and business growth.

In this leadership role, you will be the expert and key point of contact regarding food programs and marketing strategies. You will lead training initiatives tailored to enhance the skills of Customer Service Associates, promoting a culture of outstanding service and operational excellence. Furthermore, you will support the recruitment, scheduling, training, and professional development of team members, recognizing and encouraging excellent performance to maintain a motivated workforce.

Maintaining a clean, safe, and inviting service area is essential, and this role will require adherence to all health and safety regulations. You will also be responsible for inventory management, ordering supplies, and overseeing equipment maintenance to ensure seamless day-to-day operations. This position offers a competitive hourly wage ranging from $23.40 to $31.55, commensurate with experience and location, alongside eligibility for monthly bonus incentives.

Wawa is committed to diversity, equity, and inclusion, evaluating all applicants fairly without regard to protected characteristics. We also provide reasonable accommodations for completing the application process in accordance with applicable laws. Join Wawa as a Food and Beverage Operations Manager and contribute to a team where your leadership directly impacts customer experience and the company’s continued success.