Marriott International, Inc logo

Food and Beverage Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $73,000.00 - $94,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Career development opportunities

Job Description

JW Marriott Los Angeles L.A. LIVE is a distinguished luxury hotel located in the vibrant heart of downtown Los Angeles. Part of Marriott International's luxury portfolio, JW Marriott is renowned for exceptional service, elegant accommodations, and a commitment to holistic well-being. The property boasts stylish meeting and event spaces, world-class dining options, and close proximity to major city attractions, making it a premier destination for leisure and business travelers alike. JW Marriott's philosophy places immense value on its associates, fostering an environment where teamwork, motivation, and passion for service thrive. The company culture encourages innovation, genuine interaction, and the pursuit of personal and professional growth, providing associates with opportunities for training, development, and recognition in a luxury environment. JW Marriott's brand legacy honors the principles of its founder, J. Willard Marriott, emphasizing confidence, integrity, and hospitality excellence.

The Food and Beverage Manager role at JW Marriott Los Angeles L.A. LIVE is a critical leadership position within the hotel’s culinary and hospitality team. This full-time management position offers an annual salary range of $73,000 to $94,000 and is bonus eligible, reflecting the importance of the role in maintaining the high standards of the property’s food and beverage operations. The manager is responsible for supervising daily shift operations across the Food and Beverage department, ensuring compliance with company policies, standards, and regulatory requirements. This includes managing the operating budget, overseeing inventory and supplies order, and maintaining staffing levels to meet operational and financial objectives.

The role demands a proactive approach to guest satisfaction, requiring the manager to cultivate exceptional customer service practices. This involves coaching team members, managing guest concerns with professionalism, and fostering a positive service culture aligned with JW Marriott's brand philosophy. The Food and Beverage Manager also plays a pivotal role in employee development, encouraging mutual trust and cooperation, supporting staff needs, and promoting a collaborative work environment. By staying accessible to both team members and guests, the manager ensures a seamless operation that upholds the luxury experience JW Marriott is known for. Additional responsibilities include conducting self-inspections, coordinating cleaning programs, assisting supervisors in performance management, and contributing to problem-solving and operational improvements.

Joining JW Marriott means becoming part of a global hotel family committed to diversity, inclusivity, and equal opportunity. The organization values the unique backgrounds and talents that associates bring, creating a workplace that celebrates differences and supports all individuals in achieving their best work. This position offers an excellent opportunity to advance a career within a world-class hospitality brand recognized for its dedication to quality, innovation, and employee well-being, making it ideal for experienced food and beverage professionals who are passionate about leadership and exceptional service.

Job Requirements

  • High school diploma or GED
  • Four years experience in food and beverage, culinary or related professional area
  • Or two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • Two years experience in food and beverage, culinary or related professional area
  • Ability to supervise staff and manage daily operations
  • Strong organizational and problem-solving skills
  • Excellent communication skills
  • Availability to work full time
  • Willingness to perform hourly job functions if necessary

Job Qualifications

  • High school diploma or GED with four years experience in food and beverage, culinary or related professional area
  • Two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or related major with two years experience in food and beverage, culinary or related professional area
  • Strong leadership and supervisory skills
  • Excellent customer service abilities
  • Knowledge of food and beverage operations and standards
  • Effective communication and interpersonal skills
  • Ability to manage budgets and operational logistics

Job Duties

  • Assists in the ordering of food and beverage supplies, cleaning supplies and uniforms
  • Supervises daily food and beverage shift operation and monitors compliance with all food and beverage policies, standards and procedures
  • Supports and supervises an effective monthly self inspection program
  • Operates all department equipment as necessary and reports malfunction
  • Supervises staffing levels to verify that guest service, operational needs and financial objective are met
  • Encourages and builds mutual trust, respect and cooperation among team members
  • Understands employee positions well enough to perform duties in employees' absence

Job Criteria

Experience

Mid Level (3-7 years)


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