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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Job Description
Invited is a prominent company in the hospitality and service industry, known for its dedication to enriching the lives of its members, guests, and more than 17,000 team members. Founded in 1957, Invited has grown to become the largest owner and operator of private clubs in the United States. The company prides itself on offering a range of top-tier amenities, including championship golf courses, modern office facilities, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and well-equipped fitness centers. This commitment to excellence and community has helped establish Invited as a leader in delivering outstanding experiences to private club members nationwide.Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 5 years in club management or related role within the food and beverage sector
- Proven leadership of multi-million-dollar operations with sound financial decision-making skills
- Experience with sensitive materials like member and employee data
- Strong background in service training and alcohol management
- Computer proficiency, especially in spreadsheet software
- Exceptional communication and leadership capabilities
Job Qualifications
- High school diploma or equivalent
- Minimum of 5 years in club management or related role within the food and beverage sector
- Bachelor's degree preferred
- Certifications such as Food Handlers, Alcohol Safety, STAR Service, ABC Certification, and CPR Certification are a plus
- Proven leadership of multi-million-dollar operations with sound financial decision-making skills
- Experience with sensitive materials like member and employee data
- Strong background in service training and alcohol management
- Computer proficiency, especially in spreadsheet software
- Exceptional communication and leadership capabilities
- Completion of various food and beverage training modules is advantageous
Job Duties
- Enhance member relations and facilities by creating a high-quality environment through effective staffing, programming, and service operations
- Spot and implement initiatives for member events and food and beverage services that meet member needs and contribute to revenue goals
- Engage with members individually and in groups to ensure their expectations are exceeded consistently
- Work with member committees to design and execute activities that enhance engagement
- Professionally accommodate changes and last-minute requests from members and guests
- Develop and implement aggressive sales, marketing, and revenue plans while managing department expenses and forecasts
- Oversee scheduling and labor cost budgeting to ensure efficient use of resources
- Implement effective service recovery programs and train staff to manage member concerns professionally
- Recruit, hire, and develop skilled staff dedicated to delivering exceptional service
- Create a dynamic work environment promoting teamwork and mutual respect, while achieving service and revenue objectives
- Conduct performance reviews and provide developmental opportunities for staff growth
- Ensure consistent training delivery to guarantee high-quality service and product offerings
- Collaborate closely with other departments to align food and beverage operations with overall club strategies
- Lead department meetings and training sessions to keep staff informed and prepared
- Monitor operations for compliance with club standards and improve service as needed
- Manage all food and beverage aspects of private events, ensuring smooth operation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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