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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Automatic enrollment in company matching 401k
Health Insurance
Dental Insurance
Vision Insurance
Complimentary and discount cruise tickets
Subsidized downtown parking
Job Description
Manthey Hospitality is recognized as Tampa Bay's premier operator of passenger vessels, boasting a diverse and extensive fleet of 14 vessels that cater to an array of aquatic experiences. With offerings that range from upscale dining cruises to practical water taxi services, Manthey Hospitality has established itself as a leader in the maritime hospitality industry within the region. The fleet includes notable branded vessels such as Yacht Starship Dining Cruises, Craft, Pirate Water Taxi, and Lost Pearl Pirate Adventure Cruises, each designed to provide unique and memorable experiences for both leisure and utility-seeking guests. The company's commitment to excellence and... Show More
Job Requirements
- Guest focus demonstrating consistent friendliness and courtesy
- Attention to detail managing costs and safety compliance
- Leadership and team management skills including coaching and conflict resolution
- Operational management proficiency in scheduling, bartending, floor management, and basic computer skills
- Organizational proficiency in managing schedules, inventories, and cleaning protocols
- Problem-solving and adaptability in addressing conflicts and guest needs
- Strong verbal and written communication skills
- Availability for days, nights, weekends, and holidays
- Compliance with United States Coast Guard standards including drug screening
Job Qualifications
- Proven experience in food and beverage management including high-volume dining and banquets
- Strong customer service orientation and skills
- Demonstrated ability to train and direct employees effectively
- Ability to maintain composure and work under pressure with patience
- High school diploma or equivalent
- Relevant formal or technical training
- Minimum of four years experience in food and beverage management
Job Duties
- Coordinate and supervise food and beverage service ensuring guest satisfaction
- Ensure staff proficiency in food presentation and legal alcoholic beverage service
- Uphold kitchen safety protocols and health regulations
- Lead, coach, and manage team performance especially during peak periods
- Manage scheduling, bartending, serving, floor management, and assist with expo
- Handle daily reporting, bank reconciliation, and maintain inventory control
- Communicate effectively with staff and guests to resolve conflicts and concerns
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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