Food and Beverage Manager, The Monterey Plaza Hotel & Spa

The Monterey Plaza Hotel & Spa is a distinguished luxury hotel located in Monterey, California. Known for its breathtaking views and exceptional guest experiences, it features four exquisite penthouse suites and offers over 22,000 square feet of versatile meeting and event space, including expansive exterior venues that perfectly blend elegance with natural beauty. Dining options within the hotel are diverse and award-winning, encompassing the Coastal Kitchen and Schooners restaurants, Tidal Coffee, and a comprehensive Room Service menu, all designed to cater to a wide range of tastes and preferences. Additionally, guests can enjoy the vibrant atmosphere of the Lobby Lounge, which serves tantalizing libations, small bites, and often features live music in the evenings. For those seeking relaxation and rejuvenation, the Vista Blue Spa offers an array of exquisite services located on the penthouse suite level, alongside a state-of-the-art Fitness Center. Shopping amenities include the Vista Blue Spa boutique, Tidal Coffee merchandise, the Front Desk retail selections, and partnerships with other onsite vendors. Consistently recognized by guests through accolades on popular travel platforms like TripAdvisor, Monterey Plaza Hotel & Spa ranks first for business and leisure travel in the Monterey area year after year. The hotel's core mission embraces the philosophy of collaboration and teamwork, aspiring to create raving fans, loyal guests, and valued associates while meeting annual financial goals. Hospitality excellence is at the heart of the property's operations, ensuring every guest receives personalized and thoughtful care to craft memorable stays.

The Food and Beverage Manager role at Monterey Plaza Hotel & Spa is a vital leadership position aimed at ensuring that all dining venues—including Schooners Coastal Kitchen & Bar, Lobby Bar, Tidal Coffee, and Banquets—deliver an exceptional experience that exceeds guest expectations. This role demands a leader who models a calm and confident demeanor, fosters teamwork, and maintains strong, courteous communication both with guests and team members. The manager actively addresses and resolves guest concerns promptly, making personal appearances to ensure satisfaction before guests depart. Oversight of hourly staff is critical, ensuring strict adherence to hotel protocols, service standards, health and safety regulations, and budgeted labor costs. The Food and Beverage Manager is responsible for the overall reputation of the outlets, maintaining Forbes 4-Star standards for cleanliness, service, and quality consistently. The position includes administrative duties such as staff hiring, training, scheduling, payroll management, inventory control, and maintaining efficient communication with senior management and other departments. A flexible schedule with opening and closing shifts is required to align with the hotel's operational needs. This role also involves representation at departmental and hotel-wide meetings to stay informed and engaged in ongoing initiatives. In summary, the Food and Beverage Manager contributes significantly to the hotel’s esteemed reputation by leading with integrity, professionalism, and a passion for hospitality excellence, ensuring that every guest moment within the dining venues is unforgettable.