Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Hilton is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and fostering an award-winning workplace culture. With a rich history of welcoming more than 3 billion guests worldwide, Hilton stays true to its founding vision of filling the earth with the light and warmth of hospitality. The company operates a broad portfolio of world-class brands, setting new standards for travel and hospitality globally. Hilton’s dedication to its Team Members ensures a supportive and dynamic environment where individuals can grow their careers while making meaningful contributions to guest satisfaction and operational excellence.
The role of Food & Beverage Manager at Hilton is pivotal in orchestrating exceptional dining experiences across one or more of the hotel’s food and beverage outlets. This leadership position involves managing daily operations with a focus on top-tier quality, service, and innovative marketing strategies designed to maximize profitability and customer satisfaction. The Food & Beverage Manager plays an instrumental role in implementing guest satisfaction strategies by monitoring trends and feedback to drive continuous improvements. Operational efficiency is a key aspect of this role, overseeing administrative and planning functions while controlling costs related to food, beverages, and labor. Additionally, the manager ensures high standards of quality and service, inspiring and mentoring the team to achieve excellence. Compliance with health, safety, sanitation, and alcohol regulations is stringently maintained to safeguard the welfare of guests and team members.
Hilton values attributes like integrity, leadership, teamwork, ownership, and a proactive focus on the present moment to create impactful experiences. Joining Hilton means becoming part of an organization recognized repeatedly on lists of the World’s Best Workplaces, thanks to its culture that nurtures growth, inclusion, and fulfillment. Whether beginning a hospitality career or advancing an established one, Hilton supports its employees’ journeys, encouraging them to stay and grow as they contribute to making every guest stay memorable and magical. This role offers an exciting opportunity for dynamic hospitality professionals eager to lead with passion and innovation in a world-renowned hotel environment.
The role of Food & Beverage Manager at Hilton is pivotal in orchestrating exceptional dining experiences across one or more of the hotel’s food and beverage outlets. This leadership position involves managing daily operations with a focus on top-tier quality, service, and innovative marketing strategies designed to maximize profitability and customer satisfaction. The Food & Beverage Manager plays an instrumental role in implementing guest satisfaction strategies by monitoring trends and feedback to drive continuous improvements. Operational efficiency is a key aspect of this role, overseeing administrative and planning functions while controlling costs related to food, beverages, and labor. Additionally, the manager ensures high standards of quality and service, inspiring and mentoring the team to achieve excellence. Compliance with health, safety, sanitation, and alcohol regulations is stringently maintained to safeguard the welfare of guests and team members.
Hilton values attributes like integrity, leadership, teamwork, ownership, and a proactive focus on the present moment to create impactful experiences. Joining Hilton means becoming part of an organization recognized repeatedly on lists of the World’s Best Workplaces, thanks to its culture that nurtures growth, inclusion, and fulfillment. Whether beginning a hospitality career or advancing an established one, Hilton supports its employees’ journeys, encouraging them to stay and grow as they contribute to making every guest stay memorable and magical. This role offers an exciting opportunity for dynamic hospitality professionals eager to lead with passion and innovation in a world-renowned hotel environment.
Job Requirements
- Bachelor's degree in hospitality management or related field
- Minimum 3 years of experience in food and beverage management
- Strong organizational and leadership skills
- Ability to work in a fast-paced environment
- Proficiency in relevant software and inventory management systems
- Commitment to upholding regulatory and safety standards
- Excellent problem-solving and decision-making abilities
Job Qualifications
- Proven experience in food and beverage management
- Strong leadership and team development skills
- Experience in guest satisfaction strategies and service excellence
- Knowledge of operational efficiency and cost control
- Understanding of health, safety, and sanitation regulations
- Excellent communication and interpersonal skills
- Ability to inspire and motivate a team
Job Duties
- Ensure seamless operations: manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
- Enhance guest satisfaction and service excellence: support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
- Drive operational efficiency: oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
- Elevate quality and service standards: support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
- Inspire and develop the team: supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
- Uphold regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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