Food and Beverage Manager - Portland Harbor Hotel

Portland, ME, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

flexible spending accounts

Paid Time Off

Employee assistance program

401k plan

Job Description

Portland Harbor Hotel, a distinguished property within the Colwen Hotels portfolio, invites applications for the role of Food & Beverage Manager. Colwen Hotels is a vibrant and expanding hospitality company with a portfolio of over 40 award-winning hotels operating in nine states. Our brand is built on the pillars of hard work, character, and authenticity, continuously fostering innovative ideas and empowering our associates to enhance guest experiences with forward-thinking concepts. Portland Harbor Hotel upholds these values by delivering exceptional service, maintaining high standards, and nurturing a welcoming and professional environment.\n\nThe Food & Beverage Manager position is a critical leadership role responsible for managing all food and beverage operations on the property. This role demands an engaging, friendly, and detail-oriented professional who excels in coordinating and supervising daily department functions, while ensuring cost control and maximizing guest satisfaction. Responsibilities include recruiting and onboarding staff, developing departmental goals, enforcing brand standards, and maintaining a harmonious, respectful workplace environment. The manager is also tasked with inventory control, scheduling to meet operational and financial objectives, coaching staff for performance improvement, and collaborating closely with sales teams and hotel leadership.\n\nAdditional key responsibilities involve overseeing menu development, managing bar operations including cost and beverage controls, and ensuring compliance with relevant food safety and liquor laws. The role requires strong communication skills to conduct regular meetings that keep the team informed and motivated. The Food & Beverage Manager must also be adept at evaluating market trends to innovate with liquor specials and presentation to enhance the overall guest experience. This full-time role operates on a rotating 7-day schedule, including nights, weekends, and holidays, reflecting the dynamic nature of hospitality operations. Candidates should have prior food and beverage management experience, preferably within hotel settings, and hold certifications such as T.I.P.S. and ServSafe. Our company fosters professional growth through various benefits including comprehensive health insurance, paid time off, 401K with employer match, and exclusive associate discounts. Join us at Portland Harbor Hotel and contribute to delivering extraordinary experiences for our guests while advancing your hospitality career within a respected and growing hotel group.

Job Requirements

Two years food and beverage management experience
Hotel experience preferred
Excellent interpersonal and customer service skills
Reliable and able to multi-task under pressure
T.I.P.S. certification within 30 days if expired
ServSafe certification within 30 days if expired
Strong leadership skills
Excellent verbal and written communication skills
Familiar with computer software and POS systems
Willing to work rotating 7-day schedule including nights, weekends, and holidays

Job Qualifications

Minimum of two years of food and beverage management experience, hotel experience preferred
Excellent interpersonal and customer service skills
Strong leadership and team management capabilities
Effective verbal and written communication skills
Familiarity with common computer software and POS systems
T.I.P.S. certification or willingness to obtain within 30 days
ServSafe certification or willingness to obtain within 30 days
Ability to multi-task and work efficiently under pressure

Job Duties

Manage day-to-day operations of the food and beverage department to ensure compliance with company and brand standards
Recruit, interview, and hire food and beverage associates
Develop departmental goals and objectives to organize and prioritize work
Drive associate engagement and recognition initiatives
Establish and maintain collaborative relationships with team members
Manage ordering and inventory control for food and beverage supplies and uniforms
Supervise staffing levels to meet guest service, operational, and financial goals
Monitor associate performance, provide coaching and mentoring
Control food and beverage costs while maximizing guest satisfaction
Collaborate with sales teams and hotel general manager
Ensure compliance with food and beverage standards and liquor laws
Develop menus with the food and beverage team
Conduct regular staff meetings and pre-shift briefings
Educate bartenders on product knowledge and specials
Audit bar operations and cost controls
Monitor liquor sales and product mix
Receive, check, and document food and beverage deliveries
Perform accurate cash-out procedures at shift end
Evaluate market trends to create appealing liquor specials
Perform other duties as assigned