Food and Beverage Manager - Piper

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,304.00 - $96,600.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Complimentary hotel room nights
Colleague and friends & family discounted room rates
Bereavement and jury duty pay
Vacation leave
sick leave
new child leave
Medical insurance
Dental Insurance
Vision Insurance
Discounted prescription
Life insurance
Disability insurance
Flexible spending account
retirement savings plan with employer match
Employee stock purchase plan
Complimentary employee meals

Job Description

Hyatt is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences and maintaining high standards of service. As part of the Hyatt family, The Seabird Resort offers a luxurious and welcoming environment where colleagues are empowered to deliver personalized and authentic hospitality. Hyatt’s dedication to enriching the lives of guests is reflected in its global presence, innovative guest services, and a culture centered on values like empathy, respect, and inclusion. The company supports its employees with comprehensive benefits, fosters career development, and encourages a collaborative work environment that values diversity and innovation.

The Piper Restaurant F&B Manager position at The Seabird Resort is crucial in upholding Hyatt’s brand standards while delivering memorable dining experiences. This leadership role involves overseeing the daily operations of The Piper and Room Service outlets to ensure Forbes Four-Star service, high guest satisfaction, and strong financial performance. The manager collaborates closely with culinary leadership and cross-functional hotel teams to curate thoughtfully designed dining experiences that highlight seasonal menus, elevated wine stewardship, and expertly executed bar programs. The role demands a dynamic, hands-on leader who excels in organizational skills and team development.

The Piper Restaurant Manager is responsible for managing the front-of-house team, recruiting, onboarding, training, and motivating staff to exceed service and performance goals. They ensure compliance with Hyatt policies and local regulations, maintain operational excellence through regular training and safety briefings, and actively engage with guests to enhance their dining experiences. Financial acumen is essential, as this role includes monitoring budgets, managing payroll and tip distribution, controlling costs, and overseeing inventory and vendor relations. Moreover, the manager contributes creatively to promotions, special events, and unique dining experiences designed to drive revenue growth.

The salary range for this position is $70,304 to $96,600, reflecting market competitiveness and the level of expertise required. Hyatt provides a comprehensive benefits package including complimentary and discounted hotel room nights worldwide, medical and dental insurance, retirement savings plans, employee stock purchase programs, paid leave options, and much more. This role is ideal for a candidate passionate about elevated dining, team leadership, and delivering exceptional guest service in a fast-paced, high-volume environment. With a focus on maintaining Hyatt’s core values and standards, the Piper Restaurant F&B Manager will play an essential role in the success and reputation of The Seabird Resort’s culinary offerings.

Job Requirements

  • 5+ years of progressive leadership experience in food & beverage
  • fine-dining and bar program experience strongly preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to excel in a fast-paced, high-volume environment
  • Ability to stand and walk for extended periods
  • Ability to lift, push, pull, and carry up to 25 lbs frequently and up to 75 lbs occasionally
  • Ability to bend, squat, twist, kneel, and perform repetitive hand and arm motions as needed
  • California RBS Server ID required within 60 days of hire date
  • Must obtain food handler card within 30 days of hire date

Job Qualifications

  • 5+ years of progressive leadership experience in food & beverage
  • fine-dining and bar program experience strongly preferred
  • Demonstrated success in leading, coaching, and developing large teams
  • Excellent interpersonal, communication, and guest-engagement skills
  • Strong knowledge of food, wine, spirits, and elevated dining service
  • Proven financial acumen, including budget management, forecasting, and cost control
  • Highly organized with strong systems thinking, follow-through, and process management abilities
  • Proficient in Microsoft Office Suite
  • HOTSOS, MICROS, MYCHECK and experience with TOAST is a plus
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to excel in a fast-paced, high-volume environment
  • Ability to stand for extended periods and perform the physical tasks required of the role
  • California RBS Server ID required within 60 days of hire date
  • Must obtain food handler card within 30 days of hire date

Job Duties

  • Oversee all daily restaurant and Room Service outlets operations, ensuring consistent Forbes 4-Star service standards and guest satisfaction
  • Maintain a visible presence on the floor, supporting staff and proactively engaging with guests
  • Handle complex service recovery situations with professionalism, transparency, and care
  • Lead, train, mentor, and motivate the front-of-house team to exceed performance and service goals
  • Hold team accountable in alignment with Hyatt policies and procedures
  • Manage recruiting, hiring, onboarding, scheduling, payroll, coaching, and performance management
  • Conduct regular pre-shift meetings, trainings, and safety briefings to reinforce service standards and operational excellence
  • Partner with culinary leadership on menu execution, seasonal offerings, and experience design
  • Maintain expert knowledge of food, wine, spirits, and craft cocktails to support staff training and guest interactions
  • Contribute to the creation and rollout of promotions, special events, and unique dining experiences that drive revenue
  • Monitor financial performance, including revenue, labor, cost of goods, and controllable expenses
  • maintain operations within approved budgets
  • Complete weekly payroll and manage tip distribution programs accurately and on schedule
  • Oversee OS&E inventory, ordering, cost-control measures, and vendor relationships
  • Prepare accurate forecasts, operational reports, and action plans to support strategic business goals
  • Ensure full compliance with health, safety, sanitation, and alcohol service regulations
  • Maintain rigorous operational systems and SOPs to uphold Hyatt standards
  • Foster a culture aligned with Hyatt’s values: Empathy, Wellbeing, Respect, Integrity, Experimentation, and Inclusion

Job Criteria

Experience

Expert Level (7+ years)


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