Food & Beverage Manager Ontario Convention Center

Ontario, CA, USA|Onsite

Job Overview

Compensation

Salary

Range $73,000.00 - $76,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Vision Insurance

Disability insurance

Employee assistance program

Job Description

Legends Global is a renowned global partner specializing in delivering premium services across some of the world's most iconic live events, venues, and brands. With a vast network of 450 venues worldwide, Legends Global manages approximately 20,000 events annually, entertaining over 165 million guests each year. This esteemed company combines deep industry expertise with exceptional operational execution in areas including feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking for world-class live events and venues. The culture at Legends Global embraces respect, ambitious thinking, collaboration, and bold action. The company is committed to building an inclusive workplace where authenticity, impact, and career growth are prioritized. Their philosophy revolves around teamwork and earned success, making it a dynamic and rewarding place to grow and contribute professionally.

The Food and Beverage Manager position at the Ontario Convention Center, under the direction of the Director of Food and Beverage, is a salaried exemption role with an annual salary ranging between $73,000 and $76,000, commensurate with experience and qualifications, complemented by a comprehensive benefits package. This role is primarily responsible for the day-to-day operations and profitability of assigned food and beverage venues within the Ontario Convention Center. The manager will oversee all aspects of front-of-house operations, including team leadership, inventory management, service standards adherence, and financial performance monitoring. The role plays a crucial part in ensuring exceptional guest experiences while efficiently managing budgets, controlling costs, and maintaining operational standards in compliance with all regulatory requirements. The Food and Beverage Manager will collaborate closely with various stakeholders including chefs, sales managers, and facilities teams to optimize menu offerings, maintain cleanliness and safety standards, and ensure smooth event delivery. This leadership position requires a combination of operational expertise, financial acumen, strong communication skills, and a passion for delivering superior guest service in a fast-paced, event-driven environment. Flexible working hours including nights, weekends, and holidays are expected to meet the demands of various events held at the venue. Candidates must be prepared to work extensive hours, sometimes until midnight or later, and possess the physical endurance to meet the demands of the role including lifting and long-distance walking. This role embodies Legends Global's commitment to hospitality excellence and offers a unique opportunity for individuals looking to advance their career within the live events and venue management industry.

Job Requirements

Bachelor's degree in Hospitality Management, Food Service Management, Business Administration, or related field preferred
Minimum of five years of venue or related hospitality experience required
Progressive supervisory experience required
Related, relevant, or direct experience may be considered in lieu of minimum educational requirements
SERV Safe or Food Handler Certification
Ability to work with minimal supervision
Ability to work flexible hours, including nights, weekends, and holidays
Must be able to pass background check
Physical ability to lift at least 50 lbs
Ability to walk long distances for more than 50% of the workday
Must present a professional appearance and demeanor
Work ethics encourage strong urgency and quality in a team environment

Job Qualifications

Bachelor's degree in Hospitality Management, Food Service Management, Business Administration, or related field preferred
Minimum of five years of venue or related hospitality experience required
Progressive supervisory experience required
Related, relevant, or direct experience may be considered in lieu of minimum educational requirements
SERV Safe or Food Handler Certification
Strong customer service orientation
Excellent communication and interpersonal skills
Excellent organizational and planning skills
Ability to interact with all levels of customers and staff including management
Ability to communicate effectively verbally and in writing
Detail oriented
Positive attitude and neat appearance
Energetic and self-disciplined with a passion for delivering exceptional guest service

Job Duties

Accountable for all front-of-house team members assigned to the venue(s)
Implement training programs to ensure high-quality service aligned with brand standards and maintain strong product knowledge
Monitor customer satisfaction during events and resolve guest concerns promptly and professionally
Direct and administer operational controls for front-of-house operations to ensure efficiency and profitability
Manage assigned venue(s) to budget revenue, food cost, expenses, headcount, and profitability
Review monthly financial performance and explain variances while implementing corrective action plans
Collaborate with venue Chef and Sales Manager to ensure menu offerings remain appealing and maintain food cost targets
Maintain accurate inventory and monitor product handling to prevent waste and loss
Ensure venue cleanliness, sanitation, and safety standards meet all regulatory requirements
Coordinate with facilities teams to maintain equipment and arrange repairs or replacement when needed
Perform other duties as assigned to support efficient department operations