Food & Beverage Manager on Duty

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $23.00 - $27.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Meal credit

Employee Discounts

flexible schedule

Job Description

Vitense Golfland is a cherished family-owned entertainment destination located in Madison, Wisconsin, serving the community since 1955. Founded by George and Odie Vitense, this longstanding establishment is proudly operated by the third and fourth generations of the Vitense family. Renowned for its diverse entertainment offerings, Vitense Golfland is a dynamic venue that includes a Top 50 golf range, a lit par-3 golf course, three miniature golf courses, a restaurant and bar, quick-service dining options, Odie's Beer Garden, batting cages, and the Vitense Golf Academy. This variety makes it a premier location for guests of all ages seeking memorable and enjoyable experiences in a welcoming, family-friendly environment.

The Food & Beverage Manager on Duty (F&B MOD) is a pivotal leadership role within Vitense Golfland, responsible for overseeing the daily operations of the food and beverage department. This includes key service points such as Babes at Vitense Restaurant, Caddysnacks, Odie’s Bar, and the Golf Range. The position offers flexible employment options, allowing for both full-time (minimum 32 hours per week) and part-time schedules, including evenings, weekends, and holidays. The starting wage ranges from $23 to $27 per hour, commensurate with experience.

As the F&B Manager on Duty, you will play a critical role in ensuring that each guest receives exceptional service while maintaining smooth operational efficiency across multiple venues. This role requires a hands-on leader who excels at coaching team members, managing staffing needs, and upholding high standards for food and beverage quality. You will act as a key decision-maker during shifts, addressing challenges in real time, troubleshooting POS system issues, and ensuring accurate menu knowledge among staff.

This position is central to shaping the overall guest experience and fostering a positive team culture. The manager is expected to lead by example, assist with opening and closing duties, and support cash handling procedures to maintain financial accuracy. Handling guest concerns promptly and professionally is also a crucial aspect of the job. The F&B MOD works closely with Facility Managers on Duty to coordinate staff schedules and provide ongoing training that promotes employee growth and accountability.

At Vitense Golfland, the Food & Beverage Manager on Duty will find an environment that values collaboration, leadership flexibility, and a commitment to delivering the highest level of service. You will be part of a respected family business dedicated to quality, internal growth, and fostering a supportive work culture. The role provides opportunities to expand leadership responsibilities across a variety of service outlets, making it ideal for motivated leaders seeking variety and operational ownership within a multi-venue entertainment complex.

Job Requirements

Minimum of high school diploma or equivalent
At least 2 years experience in food and beverage management or related hospitality leadership role
Ability to work flexible hours including nights, weekends, and holidays
Must hold or be able to obtain Wisconsin responsible beverage server certification
Basic proficiency with POS systems and cash handling
Strong communication and leadership skills
Ability to manage staff and make decisions under pressure
Commitment to maintaining food safety and sanitation standards
Willingness to complete ServSafe or equivalent certification if not already certified

Job Qualifications

Minimum of 2 years of experience in food and beverage, restaurant, bar, or hospitality leadership role
Demonstrated ability to lead, coach, and hold staff accountable in a fast-paced environment
Strong working knowledge of food safety, sanitation, and responsible alcohol service
Experience managing cash handling, POS systems, and operational reporting
Proven problem-solving and decision-making skills during high-pressure periods
Excellent communication and interpersonal skills
Ability to work flexible schedules including evenings, weekends, and holidays
Must meet Wisconsin requirements for alcohol service (responsible beverage server training or ability to obtain)
ServSafe or equivalent food safety certification or willingness to obtain
Previous experience overseeing multiple service outlets preferred
Familiarity with Toast POS or similar systems
Experience collaborating in shared leadership environments
Passion for employee development and guest experience improvement

Job Duties

Oversee daily staffing and scheduling for all food and beverage locations including Babes at Vitense restaurant, Odie's Bar, Caddysnacks, and the Golf Range
Maintain ongoing communication about who is working in each area during the shift
Collaborate with Facility Managers on Duty to adjust staffing levels during slower periods
Conduct check-ins with team members to provide coaching, support, and accountability
Assist with tasks during high-volume times such as restocking, running food, or working behind the bar
Lead and assist with the opening and closing of all food and beverage areas
Support end-of-shift responsibilities including drawer counts and cash handling accuracy
Demonstrate strong working knowledge of Toast POS and troubleshoot issues
Maintain in-depth menu knowledge and ensure menu accuracy
Monitor food wait times, quality, and presentation to meet company standards
Serve as a point of contact for guest concerns and provide professional resolutions
Write and submit detailed shift reports documenting operations, staffing, and guest incidents
Attend management meetings to discuss operations, staffing, and financial performance