Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,100.00 - $61,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Federal Employees Medical Coverage
Full Insurance Coverage
401K with day 1 vesting
company match
quarterly incentive program
vacation days
holiday days
sick days
Discounted Meal Program
Job Description
Ho-Chunk, Inc. is the prestigious economic development corporation of the Winnebago Tribe of Nebraska, committed to driving sustained economic growth and creating meaningful job opportunities for tribal members and the surrounding community. With a firm dedication to supporting community development, preserving cultural heritage, and strengthening tribal sovereignty, Ho-Chunk, Inc. operates a diverse range of businesses that contribute positively to the local economy. One of its key divisions, WarHorse Gaming, is a thriving gaming and entertainment company developed in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). This division manages the expansion and operation of casino gaming at Nebraska's historic horse racing venues located in Lincoln, Omaha, and South Sioux City. With a climate of innovation and service excellence, WarHorse Gaming merges cutting-edge casino operations with a commitment to local economic growth and community enrichment. The organization is rooted deeply in Tribal values, emphasizing an exceptional guest experience, responsible business practices, and regional entertainment elevation. It is a Native American-owned and proud entity emphasizing accountability, teamwork, innovation, vision, and excellence as its core NATIVE values, which guide all its operations and strategic decisions. The Food & Beverage Manager position at WarHorse Gaming is a full-time role based in Lincoln, Nebraska, characterized by a dynamic schedule that accommodates business needs, including evenings, weekends, and holidays. This salaried position offers a comprehensive benefits package that includes federal employees' medical coverage, full insurance offerings, 401K with day 1 vesting and company match, quarterly incentive programs, paid vacation, holiday and sick days, and a discounted meal program.
The Food & Beverage Manager plays a critical leadership role within WarHorse Gaming, bearing the responsibility for the full operational performance of designated food and beverage outlets. This role requires a strong leader capable of managing front-of-house operations, collaborating effectively with culinary teams to ensure high-quality food preparation, presentation, and guest service. The manager has an essential task of driving guest satisfaction, operational efficiency, and revenue growth by overseeing staffing, conducting employee training and development, monitoring compliance with company policies, gaming regulations, health and safety standards, and financial performance metrics. This position demands an individual who can cultivate a positive team culture while upholding exceptional customer experiences in a fast-paced, highly regulated hospitality and gaming environment. Key aspects of the role include managing inventory levels, ordering supplies, maintaining service standards, addressing guest concerns promptly, promoting promotional initiatives, ensuring financial accountability including payroll and budget management, and enforcing cash handling controls. The Food & Beverage Manager also participates actively in staff meetings, training sessions, and continuous professional development opportunities to remain abreast of industry best practices. The position offers an excellent opportunity for professionals passionate about hospitality management within a mission-driven, tribal-owned organization that prioritizes community impact and economic advancement.
The Food & Beverage Manager plays a critical leadership role within WarHorse Gaming, bearing the responsibility for the full operational performance of designated food and beverage outlets. This role requires a strong leader capable of managing front-of-house operations, collaborating effectively with culinary teams to ensure high-quality food preparation, presentation, and guest service. The manager has an essential task of driving guest satisfaction, operational efficiency, and revenue growth by overseeing staffing, conducting employee training and development, monitoring compliance with company policies, gaming regulations, health and safety standards, and financial performance metrics. This position demands an individual who can cultivate a positive team culture while upholding exceptional customer experiences in a fast-paced, highly regulated hospitality and gaming environment. Key aspects of the role include managing inventory levels, ordering supplies, maintaining service standards, addressing guest concerns promptly, promoting promotional initiatives, ensuring financial accountability including payroll and budget management, and enforcing cash handling controls. The Food & Beverage Manager also participates actively in staff meetings, training sessions, and continuous professional development opportunities to remain abreast of industry best practices. The position offers an excellent opportunity for professionals passionate about hospitality management within a mission-driven, tribal-owned organization that prioritizes community impact and economic advancement.
Job Requirements
- High school diploma, GED, or equivalent
- Eight years of food and beverage experience
- Five years of supervisory or management experience in food and beverage operations
- Proficiency with Microsoft Office Suite or related software
- Strong point-of-sale (POS) operational and programming experience
- Knowledge of health, hospitality, food service, and regulatory requirements
- Experience with budgeting, cost control, financial accountability, and operational reporting
- Strong leadership, communication, problem-solving, and team development skills
- Ability to secure and maintain NE Gaming License
- Food handler certification
- ServSafe Certification
- TIPS Alcohol Certification
Job Qualifications
- High school diploma, GED, or equivalent
- Eight years of food and beverage experience
- Five years of supervisory or management experience in food and beverage operations
- Proficiency with Microsoft Office Suite or related software
- Strong point-of-sale (POS) operational and programming experience
- Knowledge of health, hospitality, food service, and regulatory requirements
- Experience with budgeting, cost control, financial accountability, and operational reporting
- Strong leadership, communication, problem-solving, and team development skills
Job Duties
- Lead, schedule, supervise, train, and develop front-of-house team members
- Ensure compliance with all company policies, procedures, internal controls, gaming regulations, and applicable government requirements
- Promote and uphold the Mission, Vision, and Values of WarHorse Gaming
- Maintain high standards of guest service, food quality, safety, sanitation, and operational excellence
- Partner with culinary leadership to ensure food preparation, presentation, quality, and timeliness meet established standards
- Manage inventory levels and oversee ordering of food, beverages, equipment, and operational supplies
- Monitor food preparation, portion control, and presentation standards
- Develop and support promotional initiatives designed to increase outlet revenue and guest engagement
- Ensure proper collection of payment and authorization of approved complimentary transactions
- Assist beverage operations with cash handling controls and balancing procedures as required
- Conduct routine inspections of equipment, supplies, and work areas to ensure operational readiness
- Address guest concerns and service issues promptly while maintaining a high level of guest satisfaction
- Establish and communicate performance expectations and customer service standards for team members
- Monitor labor, food, and operational expenses to maximize profitability and efficiency
- Maintain departmental budgets, payroll records, and financial documentation
- Analyze operational performance and recommend strategies to improve revenue and profitability
- Attend required meetings, training sessions, and development opportunities
- Promote positive employee relations and foster a collaborative work environment
- Perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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