Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.00 - $25.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation days
sick leave
Holiday pay
401(k)
Job Description
HEI Hotels and Resorts manages an unparalleled portfolio of leading full-service branded hotels as well as luxury and lifestyle independent hotels across the United States. As experts in the upper-upscale, luxury, and premium select-service hotel sectors, HEI operates in urban, super-suburban, and destination locations, providing guests with exceptional hospitality experiences. The company places a high value on its people, recognizing that its success stems directly from the dedication and talent of its associates. HEI commits to offering its employees competitive compensation, comprehensive benefits, and industry-leading tools, training, and support to help them excel in their roles. They foster a workplace culture where associates feel valued and empowered, with a strong focus on inclusion and diversity. Veterans and individuals with military experience are especially encouraged to apply, reflecting HEI's respect and support for those who have served.
The Food and Beverage Manager-in-Training (F&B MIT) Program at HEI is a fast-track career development opportunity designed for recent college graduates who aspire to build a career within the hotel industry. This 12-month immersive program guides participants through all aspects of the Food and Beverage discipline, spanning various departments and operational areas within HEI's portfolio. The program's objective is to equip trainees with comprehensive knowledge and hands-on experience to prepare them for a long-term leadership role at HEI Hotels and Resorts. Throughout the program, trainees gain firsthand experience by shadowing management and operational leaders in hotel outlets, banquet services, and culinary departments. They rotate through shifts in multiple roles to understand operational dynamics and customer service expectations fully.
In addition to learning the technical and operational facets, trainees actively participate in department and leadership meetings to develop their leadership and communication skills. They become proficient in essential hotel management systems such as the Property Management System (PMS) and develop skills in labor management to efficiently schedule and control costs. The role also emphasizes maintaining high standards in customer service, adhering to food safety and operational policies, and fostering a positive guest experience. Ideal candidates for the F&B MIT Program are hospitality students or recent graduates, adaptable, communicative, and eager to start a career in one of the most dynamic sectors of the hospitality industry. The position offers a competitive hourly wage ranging from $17.00 to $25.00, although it is not tipped or eligible for discretionary bonuses. HEI provides an extensive benefits package aimed at supporting the physical, mental, and financial well-being of its employees, including medical, dental, vision, pet insurance, life and disability insurance, a 401(k) plan with matching contributions, paid time off, and other valuable perks.
Joining HEI Hotels and Resorts as a Food and Beverage Manager-in-Training offers a unique opportunity to develop industry expertise, leadership capabilities, and a rewarding career path fostered by a company that genuinely invests in its associates' growth and success.
The Food and Beverage Manager-in-Training (F&B MIT) Program at HEI is a fast-track career development opportunity designed for recent college graduates who aspire to build a career within the hotel industry. This 12-month immersive program guides participants through all aspects of the Food and Beverage discipline, spanning various departments and operational areas within HEI's portfolio. The program's objective is to equip trainees with comprehensive knowledge and hands-on experience to prepare them for a long-term leadership role at HEI Hotels and Resorts. Throughout the program, trainees gain firsthand experience by shadowing management and operational leaders in hotel outlets, banquet services, and culinary departments. They rotate through shifts in multiple roles to understand operational dynamics and customer service expectations fully.
In addition to learning the technical and operational facets, trainees actively participate in department and leadership meetings to develop their leadership and communication skills. They become proficient in essential hotel management systems such as the Property Management System (PMS) and develop skills in labor management to efficiently schedule and control costs. The role also emphasizes maintaining high standards in customer service, adhering to food safety and operational policies, and fostering a positive guest experience. Ideal candidates for the F&B MIT Program are hospitality students or recent graduates, adaptable, communicative, and eager to start a career in one of the most dynamic sectors of the hospitality industry. The position offers a competitive hourly wage ranging from $17.00 to $25.00, although it is not tipped or eligible for discretionary bonuses. HEI provides an extensive benefits package aimed at supporting the physical, mental, and financial well-being of its employees, including medical, dental, vision, pet insurance, life and disability insurance, a 401(k) plan with matching contributions, paid time off, and other valuable perks.
Joining HEI Hotels and Resorts as a Food and Beverage Manager-in-Training offers a unique opportunity to develop industry expertise, leadership capabilities, and a rewarding career path fostered by a company that genuinely invests in its associates' growth and success.
Job Requirements
- Recent or current graduate of a hospitality program preferred
- Flexibility to relocate for placement after completion of the MIT program
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public
Job Qualifications
- Recent or current graduate of a hospitality program preferred
- Flexibility to relocate for placement after completion of the MIT program
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public
Job Duties
- Shadow the leaders within all Outlets, Banquets and Culinary departments
- Complete shifts in each position within the Outlets at the hotel and in the Banquets department
- Consistently attend department meetings within the Food and Beverage discipline as well as any leadership meetings at the hotel
- Become proficient with operating the PMS and all other systems used by F&B
- Utilize labor management tools to schedule and control labor costs
- Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality
- Understand steps of service for all meal periods
- Ensure compliance with Food and Beverage Standard Operating Procedures and Policies
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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