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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
Performance bonus
Free parking
Job Description
Hotel Indigo Naperville Riverwalk is a boutique hotel located in the heart of Naperville, Illinois, showcasing the area's rustic charm and artistic spirit. This establishment is deeply rooted in the local history and culture, highlighted by its proximity to significant attractions like the Naper Settlement, a 19th-century historical village, and the scenic Riverwalk that artfully combines natural beauty with local craftsmanship. Among the notable local points of interest is the bronze statue of Dick Tracy, a unique tribute that embodies Naperville's rich past. Hotel Indigo Naperville Riverwalk is perfectly situated to offer guests easy access to the vibrant downtown area,... Show More
Job Requirements
- Some college and/or advanced training in food and beverage management
- 2 years of related experience including supervisory experience
- Bachelor’s degree or higher education qualification in Hotel Management, culinary arts, or related field preferred
- Must speak local language
- Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law
Job Qualifications
- Some college and/or advanced training in food and beverage management
- 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience
- Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred
- Must speak local language
- Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law
Job Duties
- Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
- Train colleagues to make sure they deliver with compliance and to the standards we expect
- Recommend or initiate any HR related actions where needed
- Make sure all food and beverage equipment is in operational condition and regularly cleaned
- Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume
- Notify engineering immediately of any maintenance and repair needs
- Establish and achieve quality and guest satisfaction goals
- Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
- Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions
- Keep an eye on competitor activity / industry innovation
- Review and approve menu design and concepts with Executive Chef
- Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste
- Handle food and beverage inventory procedures
- Determine minimum and maximum stocks for all food, beverage, material, and equipment
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
- Help prepare the hotel’s annual budget and the setting of departmental goals
- Monitor budget and control expenses with a focus on food, beverage and labour costs
- Working with the catering office, identify additional sales opportunities to enhance revenue
- Drive promotions that deliver great dining experiences for guests at a good value
- Make sure credit and financial transactions are handled in a secure manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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