Food and Beverage Manager - Hilton Baltimore Inner Harbor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton Hotels & Resorts is a global leader in the hospitality industry, known for delivering exceptional experiences to millions of guests worldwide. Founded on the vision to fill the earth with the light and warmth of hospitality, Hilton has grown into a prestigious brand with a reputation for quality, innovation, and outstanding service. As a hospitality company operating in the hotel sector, Hilton focuses on creating memorable stays for travelers by consistently upholding high standards across its diverse portfolio of world-class hotels and resorts. Hilton has been repeatedly recognized as one of the World’s Best Workplaces by Great Place to Work and Fortune, which speaks volumes about their commitment to fostering an engaging and supportive environment for their team members.

When you join Hilton as a Food & Beverage Manager, you become an integral part of an award-winning team dedicated to delivering exceptional guest experiences through top-notch dining services. This role is essential for managing the operations of one or more dining outlets, making sure that everything from food quality and beverage offerings to guest services and marketing initiatives align seamlessly to drive satisfaction and profitability. You will be responsible for leading daily operations, implementing strategies that boost operational efficiency and revenue, and maintaining compliance with health and safety regulations to ensure both guests and staff are well cared for.

A Food & Beverage Manager at Hilton is much more than an operations supervisor; you are a leader who inspires, mentors, and develops your team to reach their fullest potential. You will oversee administrative duties related to budget control and cost management, focusing on optimizing food, labor, and beverage expenses without compromising the guest experience. In this role, excellence in guest satisfaction is paramount—you will continuously monitor feedback, identify trends, and implement improvements to elevate every dining encounter.

Hilton’s core values—hospitality, integrity, leadership, teamwork, ownership, and a focus on the present—define the successful Food & Beverage Manager. These values inspire a culture of warmth and integrity that influences every action and decision. By embracing these principles, you contribute to both the guest’s unforgettable stay and the team’s dynamic, collaborative work environment.

Hilton is committed to the wellbeing and development of its team members. By joining the company, you gain access to a robust benefits package that includes incredible travel perks such as deeply discounted stays at Hilton properties worldwide, access to an employee stock purchase plan to build financial security, paid parental leave, personalized caregiving support, mental health resources, generous paid time off, comprehensive health and welfare plans, and retirement savings options. This supportive framework ensures that you’re well cared for, enabling you to thrive both professionally and personally.

In summary, the Food & Beverage Manager role at Hilton Hotels is a unique and rewarding opportunity to lead a key department in one of the world’s most respected hospitality brands. It offers you the chance to craft memorable dining experiences while nurturing a high-performing team and contributing significantly to the overall success of the hotel. Hilton’s award-winning culture and dedication to excellence make it a premier choice for hospitality professionals eager to grow their careers in an energizing and supportive environment.

Job Requirements

  • Bachelor's degree in hospitality management business administration or related field preferred
  • Minimum of 3 years experience in food and beverage operations or management
  • Proven leadership track record in a fast-paced hospitality environment
  • Strong organizational and multitasking skills
  • Ability to work flexible hours including evenings weekends and holidays
  • Proficiency with hospitality management software is an asset
  • Must be able to maintain composure and make decisions under pressure

Job Qualifications

  • Previous experience in food and beverage management or hospitality leadership
  • Strong leadership and team development skills
  • Excellent communication and interpersonal abilities
  • Proficient in budget management and operational cost controls
  • Knowledge of health safety and sanitation regulations
  • Ability to analyze guest feedback and implement improvements
  • Commitment to upholding brand standards and values

Job Duties

  • Manage daily food and beverage operations for designated outlets ensuring top-tier quality service and marketing strategies
  • Support the development and implementation of guest satisfaction strategies monitor trends gather feedback and drive continuous improvements
  • Oversee administrative and planning functions of the Food and Beverage department ensure smooth daily operations and implement cost controls
  • Support delivery of exceptional food and beverage quality service and marketing strategies to enhance guest satisfaction drive revenue and maximize profitability
  • Supervise coach and mentor team members provide professional development opportunities and recognize achievements to build retain and engage a high-performing team
  • Maintain compliance with health safety sanitation and alcohol awareness regulations ensure highest standards of guest and team member wellbeing

Job Criteria

Experience

Mid Level (3-7 years)


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