Food and Beverage Manager - First Financial Center

Levy is a trailblazer in the sports and entertainment hospitality industry, recognized as a market leader and celebrated for its innovative approach. Renowned for creating memorable experiences, Levy operates an extensive portfolio that includes award-winning restaurants, iconic sports and entertainment venues, cultural institutions, theaters, and convention centers. Levy's renowned events include partnerships with major sports leagues such as the NHL, MLB, NBA, NFL, and MLS, as well as prestigious events like the Super Bowl, Grammy Awards, US Open Tennis Tournament, and Kentucky Derby. The company’s commitment to diversity and inclusion has earned it accolades such as being named one of the top three Best Employers for Diversity in America by Forbes and one of the 10 most innovative companies in sports by Fast Company magazine.

At Levy, the work culture is grounded in inclusivity, authenticity, and continuous learning. They foster an environment where every team member can be their true selves and where collective growth is a fundamental part of daily operations. Levy's dedication to equal opportunity and fair treatment ensures all employees are supported in their career journeys within a family-oriented team atmosphere.

Levy is currently seeking a Food & Beverage Manager who will play a pivotal role in overseeing daily operations at specific locations, working closely with the Director of Food & Beverage. This leadership role involves managing an operations team to uphold the highest standards of guest experience, safety, and financial efficiency. The ideal candidate will bring extensive hospitality or retail leadership experience, possess strong coaching skills to motivate and develop team members, and have a passion for delivering operational excellence.

The Food & Beverage Manager is responsible for understanding the full range of menus, product offerings, and pricing strategies unique to their venue. They ensure the presentation and merchandising of concession areas meet Levy's high standards while strictly enforcing safety, security, and sanitation policies. This role involves strategic operational planning to maintain appropriate staffing and inventory levels for various concession events, alongside promoting proactive maintenance routines and supporting all functions needed to achieve financial goals.

Additionally, the manager fosters strong relationships with clients, guests, subcontractors, and not-for-profit partners, gathering feedback to continuously enhance service quality. They handle guest service issues promptly, implement promotional programs as directed, and maintain diligent daily and monthly reporting. Cash handling integrity, inventory accuracy, and effective team communication are essential elements of this role. The manager leads recruitment, hiring, and comprehensive training initiatives consistent with Levy’s standards, encouraging an empowered and engaged workforce.

This position requires someone with a bachelor's degree in hospitality management (preferred), excellent computer literacy, and a solid understanding of financial concepts. The candidate should display exceptional interpersonal skills and a genuine passion for hospitality and food service excellence. Levy offers a comprehensive benefits package, including medical, dental, vision insurance, life and disability coverage, retirement plans, flexible time off, paid parental leave, holiday and personal leave, wellness programs, and employee discounts, fostering a balanced and supportive workplace.

Joining Levy means becoming part of a team that values diversity, innovation, and superior service, committed to creating extraordinary experiences for guests and outstanding opportunities for employees alike. This role is perfect for those eager to advance their careers in a dynamic, award-winning hospitality company that cares deeply about its people and its community.