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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Health savings account
Dental Insurance
Disability insurance
401(k) matching
Tuition Reimbursement
Vision Insurance
Parental leave
Life insurance
Health Insurance
Paid parental leave
Job Description
Sonesta International Hotels stands as the 8th largest hotel company in the United States, with a dynamic and rapidly growing presence that extends across more than 1,000 properties in eight countries. The company boasts an impressive blend of full-service and focused hotels located in major cities, offering an extensive portfolio of owned, managed, and franchised properties. Sonesta is known for its commitment to delivering exceptional hospitality experiences that prioritize human connection. Their mantra, "Together We Thrive," reflects the company’s dedication to providing quality, value, and memorable hospitality to every guest at every stay.
Sonesta's culture is deeply rooted... Show More
Sonesta's culture is deeply rooted... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in food and beverage management, preferably in a hotel or restaurant setting
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proven ability to manage budgets and payroll
- Knowledge of food safety and sanitation regulations
- Proficient in Microsoft Office applications
- Ability to handle physical demands of the position
- Availability to work flexible hours including evenings, weekends, and holidays
- Commitment to delivering exceptional guest service
Job Qualifications
- High school graduate, some college or equivalent
- Minimum of 2 years experience as a Banquet Manager or Assistant Restaurant Manager/Supervisor, preferably in a 4-star hotel or restaurant
- Excellent oral and written communication skills
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with Food and Beverage cost controls
- Ability to motivate restaurant staff and maintain a cohesive team
- Ability to suggestively sell menu items, beverages and wines
- Ability to endure abundant physical movements in carrying out job duties
Job Duties
- Coordinate, plan, prepare and execute food and beverage to the highest standards in food and beverage outlets and functions within the hotel
- Follow up on guest feedback
- Assist in hiring, training, promotion, and firing of all Food and Beverage employees
- Ensure all Sonesta safety and sanitation standards are adhered to, including all local liquor and food safety regulations
- Maintain thorough knowledge of all food and beverage offerings and coordinate with Chef of daily menus and educate the team
- Visibly work the floor to ensure flawless execution
- Inspect room and tables for proper set-up and cleanliness
- Maintain high standards of personal appearance and grooming
- Ensure all closing duties for staff are completed before staff sign out
- Perform other duties and projects as requested by management
- Manage all aspects of the food and beverage service department
- Direct and complete scheduled inventories
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet business demands
- Coordinate details of upcoming functions with the Catering and Conventions Services managers
- Monitor payroll in the department ensuring meal breaks are taken and timecards are accurate
- Manage the operating budget and achieve all revenue and expense targets
- Actively participate and advise in the food and beverage budget and forecasting processes
- Conduct pre-shift meetings with staff and review all information pertinent to the day’s business
- Assist in annual performance evaluations of the team members
- Ensure employees are treated fairly and equitably
- Coach team by providing specific feedback to improve knowledge, skills, and performance
- Establish and maintain open, collaborative relationships with direct reports and the entire Food and Beverage team
- Utilize and collaborate with resources across different departments and corporate office
- Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture
- Focus on the mission and well-being of the department, hotel, and company
- Lead by example and operate with integrity and respect
- Inspire your team to embrace and demonstrate Sonesta’s core values and guest service standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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