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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Hotel Maya Long Beach is a renowned hospitality destination known for its unique blend of cultural heritage and contemporary luxury. Located in the vibrant city of Long Beach, California, the hotel offers guests an immersive experience with exceptional dining, stunning ocean views, and a welcoming atmosphere that truly captures the spirit of the region. The property features a variety of amenities including a high-volume restaurant environment where culinary excellence and guest services are prioritized. Hotel Maya consistently aims to provide all visitors with a memorable stay through impeccable service standards and a commitment to quality.
The Coffee Cafe Man... Show More
The Coffee Cafe Man... Show More
Job Requirements
- Minimum 2 years of experience as a lead barista in a supervisory or management role
- Ability to lead and motivate a team
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to handle guest service issues professionally
- Experience in training and coaching staff
- Availability to work in a high-volume, fast-paced environment
Job Qualifications
- Minimum 2 years of experience as a lead barista in a supervisory or management role
- Strong understanding of coffee preparation and beverage recipes
- Ability to lead and motivate a team
- Experience managing conflicts and creating a positive work environment
- Excellent verbal and written communication skills
- Strong attention to detail to ensure product quality and adherence to standards
Job Duties
- Oversee daily coffee café operations with a focus on espresso quality, beverage consistency, and service efficiency
- Serve as the technical expert in espresso preparation, including dialing in grinders, extraction standards, and beverage execution
- Maintain and uphold recipe standards for all coffee and specialty beverages
- Ensure proper maintenance, cleanliness, and operation of all coffee equipment
- Provide hands-on training and ongoing coaching to baristas on coffee preparation and service standards
- Support onboarding and development of new café team members
- Reinforce speed, quality, and consistency standards during service
- Lead by example in a fast-paced, high-volume service environment
- Assign and direct the work of café staff and determine staffing levels and schedules
- Coach, counsel, and discipline café staff with an emphasis on accountability for performance
- Deliver friendly, attentive, and efficient guest service in the coffee café
- Resolve guest service issues with professionalism and urgency
- Create a welcoming and high-quality café experience consistent with hotel standards
- Ensure café staff is upholding excellent guest service
- Support café sales performance, cost control, budgeting, and waste reduction efforts
- Assist with inventory monitoring and ordering of coffee-related products
- Coordinate with management on café staffing needs and service flow
- Participate in recruiting, hiring, and interviewing candidates to work in the café
- Support reservations and coordination for larger parties in Fuego as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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