Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Hotel Maya Long Beach is a renowned hospitality destination known for its unique blend of cultural heritage and contemporary luxury. Located in the vibrant city of Long Beach, California, the hotel offers guests an immersive experience with exceptional dining, stunning ocean views, and a welcoming atmosphere that truly captures the spirit of the region. The property features a variety of amenities including a high-volume restaurant environment where culinary excellence and guest services are prioritized. Hotel Maya consistently aims to provide all visitors with a memorable stay through impeccable service standards and a commitment to quality.
The Coffee Cafe Manager at Hotel Maya Long Beach plays an essential leadership role within the hotel’s bustling restaurant and hospitality environment. This full-time management position focuses on overseeing the coffee café’s operations, ensuring the delivery of high-quality coffee and espresso beverages, and creating an exceptional guest experience. The manager serves as the in-house expert on all aspects of coffee preparation, from dialing in grinders and maintaining extraction standards to upholding recipe consistency and beverage quality. With a strong emphasis on hands-on leadership, this role involves training and guiding baristas as well as coordinating with other service areas to optimize efficiency and guest satisfaction.
In this role, the Coffee Cafe Manager will apply independent judgment to supervise and directionally manage all employees within the café operation. A key part of the responsibilities includes managing schedules, assigning tasks, and performing staff evaluations, while also providing coaching, counseling, and disciplinary actions as necessary to maintain a motivated and accountable team. Operational excellence is central to the role, which requires attention to equipment maintenance, cleanliness, and overall workflow to deliver consistent results under the pressure of a high-volume setting.
Moreover, the Coffee Cafe Manager actively supports café sales performance, budget management, and cost control efforts, including inventory monitoring and ordering of coffee-related products. Collaboration with other management staff ensures smooth service flow especially during peak times and larger party events managed through the Fuego restaurant reservations. This role demands strong communication skills, attention to detail, and the ability to handle guest concerns professionally and promptly.
Hotel Maya values inclusivity and equal opportunity, providing an environment where diverse talents can thrive. The Coffee Cafe Manager position is ideal for candidates with a passion for coffee, leadership experience in a supervisory capacity, and a desire to contribute to a vibrant hospitality team that consistently strives for excellence in guest service.
The Coffee Cafe Manager at Hotel Maya Long Beach plays an essential leadership role within the hotel’s bustling restaurant and hospitality environment. This full-time management position focuses on overseeing the coffee café’s operations, ensuring the delivery of high-quality coffee and espresso beverages, and creating an exceptional guest experience. The manager serves as the in-house expert on all aspects of coffee preparation, from dialing in grinders and maintaining extraction standards to upholding recipe consistency and beverage quality. With a strong emphasis on hands-on leadership, this role involves training and guiding baristas as well as coordinating with other service areas to optimize efficiency and guest satisfaction.
In this role, the Coffee Cafe Manager will apply independent judgment to supervise and directionally manage all employees within the café operation. A key part of the responsibilities includes managing schedules, assigning tasks, and performing staff evaluations, while also providing coaching, counseling, and disciplinary actions as necessary to maintain a motivated and accountable team. Operational excellence is central to the role, which requires attention to equipment maintenance, cleanliness, and overall workflow to deliver consistent results under the pressure of a high-volume setting.
Moreover, the Coffee Cafe Manager actively supports café sales performance, budget management, and cost control efforts, including inventory monitoring and ordering of coffee-related products. Collaboration with other management staff ensures smooth service flow especially during peak times and larger party events managed through the Fuego restaurant reservations. This role demands strong communication skills, attention to detail, and the ability to handle guest concerns professionally and promptly.
Hotel Maya values inclusivity and equal opportunity, providing an environment where diverse talents can thrive. The Coffee Cafe Manager position is ideal for candidates with a passion for coffee, leadership experience in a supervisory capacity, and a desire to contribute to a vibrant hospitality team that consistently strives for excellence in guest service.
Job Requirements
- Minimum 2 years of experience as a lead barista in a supervisory or management role
- Ability to lead and motivate a team
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to handle guest service issues professionally
- Experience in training and coaching staff
- Availability to work in a high-volume, fast-paced environment
Job Qualifications
- Minimum 2 years of experience as a lead barista in a supervisory or management role
- Strong understanding of coffee preparation and beverage recipes
- Ability to lead and motivate a team
- Experience managing conflicts and creating a positive work environment
- Excellent verbal and written communication skills
- Strong attention to detail to ensure product quality and adherence to standards
Job Duties
- Oversee daily coffee café operations with a focus on espresso quality, beverage consistency, and service efficiency
- Serve as the technical expert in espresso preparation, including dialing in grinders, extraction standards, and beverage execution
- Maintain and uphold recipe standards for all coffee and specialty beverages
- Ensure proper maintenance, cleanliness, and operation of all coffee equipment
- Provide hands-on training and ongoing coaching to baristas on coffee preparation and service standards
- Support onboarding and development of new café team members
- Reinforce speed, quality, and consistency standards during service
- Lead by example in a fast-paced, high-volume service environment
- Assign and direct the work of café staff and determine staffing levels and schedules
- Coach, counsel, and discipline café staff with an emphasis on accountability for performance
- Deliver friendly, attentive, and efficient guest service in the coffee café
- Resolve guest service issues with professionalism and urgency
- Create a welcoming and high-quality café experience consistent with hotel standards
- Ensure café staff is upholding excellent guest service
- Support café sales performance, cost control, budgeting, and waste reduction efforts
- Assist with inventory monitoring and ordering of coffee-related products
- Coordinate with management on café staffing needs and service flow
- Participate in recruiting, hiring, and interviewing candidates to work in the café
- Support reservations and coordination for larger parties in Fuego as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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