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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Marriott employee discounts
Medical insurance
Dental Insurance
Vision Insurance
Company-Sponsored Life Insurance
short-term disability insurance
long-term disability insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee assistance program
Job Description
The Kessler Collection is a distinguished portfolio of luxury boutique hotels, unique restaurants, and unforgettable experiences infused with a Bohemian spirit. Known for curated art, original music, and distinctive architecture, these properties create captivating environments situated in sought-after destinations. The collection emphasizes inspiring places, intuitive guest service, and vibrant atmospheres that attract enthusiastic guests and foster memorable stays. The company fosters a culture committed to its employees, whom it refers to as Grand Performers, providing opportunities for learning, growth, and personal well-being. With a strong dedication to employee development and satisfaction, the Kessler Collection invests deeply in the resources and... Show More
Job Requirements
- High school diploma
- 1+ years of relevant work experience in similar scope and title
- Experience within luxury brand or markets preferred
- Food safety certification preferred or attained within 30 days
- Alcohol safety certification preferred or attained within 30 days
- Must be comfortable working in a shared, noisy environment
- Ability to work flexible schedules including more than 40 hours per week
- Must be able to work safely in high-temperature and high-humidity kitchen environments
- Physical ability to stand, stoop, bend, crouch up to 8 hours daily
- Ability to lift and carry up to 50 lbs
- Willingness to travel by foot, car, bus, airplane, or other transportation methods
Job Qualifications
- High school diploma
- 1+ years of relevant work experience in food and beverage management or similar role
- Experience within luxury brand or markets preferred
- Food safety certification preferred or attained within 30 days
- Alcohol safety certification preferred or attained within 30 days
- Excellent computer skills including Microsoft Word, Excel, and Outlook
- Good verbal and written communication skills
- Excellent guest service and interpersonal skills
- Ability to prioritize and maintain multiple tables at a time
Job Duties
- Supervises daily shift operations
- Ensures Grand Performers comply with appearance standards
- Schedules dining reservations and arranges parties or special services for diners
- Inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met
- Requisitions and inspects food, supplies, and equipment to maintain stock levels and ensure quality standards are met
- Ensures compliance with all food & beverage policies, standards, and procedures
- Maintains service and sanitation standards in restaurant, bar/lounge, and room service areas
- Acts as the guest service role model for the restaurant
- Assists servers on the floor during meal periods
- Clears and resets counters or tables after each course when needed
- Assists dining room servers in food and beverage service
- Presents menu, answers questions, and makes suggestions regarding food and beverage
- Seats guests in the dining room
- Explains, pairs, and recommends wine from the wine list
- Serves food and beverage in a genuine, friendly, professional, and efficient manner
- Relays orders to the kitchen through POS
- Totals bill and accepts payment when needed
- Utilizes property management systems and follows cash handling procedures
- Sets up bar and dining room in a thorough and swift manner
- Empowers Grand Performers to provide excellent customer service
- Ensures staff understands local, state, and federal liquor laws
- Monitors alcohol beverage service in compliance with local laws
- Edits work schedules and evaluates work performance of employees
- Assigns and coordinates work of employees to promote operational efficiency
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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