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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Insurance enrollment from day 1
Paid Time Off from day 1
Holiday pay from day 1
401(k) enrollment after 30 days
hotel and travel discounts worldwide
Professional development opportunities
promotion opportunities
Job Description
First Hospitality, established in 1985 and headquartered in Chicago, is a progressive hotel development, investment, and management company known for its innovative approach and commitment to excellence. The company focuses on creating value by fostering a culture of openness to new ideas and approaches, ensuring that each hotel under its portfolio upholds a high standard of quality and service. First Hospitality is dedicated to building a diverse and inclusive workforce where employees' differences are not only respected but also celebrated. By promoting collaboration, flexibility, and fairness, the company aims to create a workplace that supports and enhances the experiences of... Show More
Job Requirements
- Must be able to speak, read, write and understand the primary language(s) used in the workplace
- Good communication skills, both verbal and written
- Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer
- Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
- Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs
- Ability to stand and walk for hours at a time
- Must be able to lift up to 30 pounds occasionally
- Understand this role requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity
- Some college and/or advanced training in food operations preferred
- Prior restaurant and bar supervisory experience required
- Hotel restaurant experience preferred
- Ability to work calmly under stressful situations
- Ability to maintain high level of guest satisfaction is in absolute requirement for this position
Job Qualifications
- Some college and/or advanced training in food operations preferred
- Prior restaurant and bar supervisory experience required
- Hotel restaurant experience preferred
- Strong administrative skills including business writing and budgetary analysis
- Good communication skills both verbal and written
- Ability to prepare and analyze data figures and transcriptions
- Knowledge of computer accounting programs and Microsoft Office
- Ability to work calmly under stressful situations
- Ability to maintain a high level of guest satisfaction
Job Duties
- Oversee the day to day operations of the specified Restaurant & Bar
- Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
- Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage
- Maintain labor cost to meet or exceed budget through effective staff scheduling and labor management
- Train staff in operational standards and follow-up on that training to ensure levels of service are maintained
- Establish and achieve quality and guest satisfaction goals
- Maintain set food and liquor costs
- Maintain a floor presence during needed meal periods to ensure optimal guest service
- Conduct routine brand standard audits designed to ensure optimal service execution
- Complete additional duties as assigned by hotel leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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