Food & Beverage Manager

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Insurance enrollment from day 1

Paid Time Off from day 1

Holiday pay from day 1

401(k) enrollment after 30 days

hotel and travel discounts worldwide

Professional development opportunities

promotion opportunities

Job Description

First Hospitality, established in 1985 and headquartered in Chicago, is a progressive hotel development, investment, and management company known for its innovative approach and commitment to excellence. The company focuses on creating value by fostering a culture of openness to new ideas and approaches, ensuring that each hotel under its portfolio upholds a high standard of quality and service. First Hospitality is dedicated to building a diverse and inclusive workforce where employees' differences are not only respected but also celebrated. By promoting collaboration, flexibility, and fairness, the company aims to create a workplace that supports and enhances the experiences of both its staff and guests. As an equal opportunity employer, First Hospitality prioritizes attracting and retaining high-performing individuals who are passionate about hospitality and guest satisfaction.

The Food & Beverage Manager plays a crucial role within the hotel team, entrusted with overseeing the entire food and beverage operation to guarantee exceptional experiences for both employees and guests. This leadership position demands a strong focus on hospitality, cleanliness, quality, accuracy, and engagement. The Food & Beverage Manager is responsible for cultivating a best-in-class culture where team members are motivated and equipped to deliver outstanding service consistently. The role involves supervising day-to-day operations of the restaurant and bar, ensuring staff receive comprehensive training, and maintaining stringent quality and service standards.

Financial responsibility is also a key aspect of this position, requiring the manager to achieve and maintain budgeted revenues alongside managing labor costs effectively. This is accomplished through strategic scheduling and careful resource management while maintaining a presence on the floor during peak meal times to ensure guest satisfaction is maximized. Regular audits against brand standards are performed to sustain service excellence and adherence to operational protocols. The Food & Beverage Manager will also play an active role in identifying professional development opportunities for staff, fostering an environment that encourages growth and potential promotion within the company. This position demands a dynamic individual capable of navigating high-pressure situations calmly, while consistently delivering exceptional guest experiences and maintaining operational efficiency.

Job Requirements

Must be able to speak, read, write and understand the primary language(s) used in the workplace
Good communication skills, both verbal and written
Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer
Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs
Ability to stand and walk for hours at a time
Must be able to lift up to 30 pounds occasionally
Understand this role requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity
Some college and/or advanced training in food operations preferred
Prior restaurant and bar supervisory experience required
Hotel restaurant experience preferred
Ability to work calmly under stressful situations
Ability to maintain high level of guest satisfaction is in absolute requirement for this position

Job Qualifications

Some college and/or advanced training in food operations preferred
Prior restaurant and bar supervisory experience required
Hotel restaurant experience preferred
Strong administrative skills including business writing and budgetary analysis
Good communication skills both verbal and written
Ability to prepare and analyze data figures and transcriptions
Knowledge of computer accounting programs and Microsoft Office
Ability to work calmly under stressful situations
Ability to maintain a high level of guest satisfaction

Job Duties

Oversee the day to day operations of the specified Restaurant & Bar
Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage
Maintain labor cost to meet or exceed budget through effective staff scheduling and labor management
Train staff in operational standards and follow-up on that training to ensure levels of service are maintained
Establish and achieve quality and guest satisfaction goals
Maintain set food and liquor costs
Maintain a floor presence during needed meal periods to ensure optimal guest service
Conduct routine brand standard audits designed to ensure optimal service execution
Complete additional duties as assigned by hotel leadership