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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and Development
Job Description
The Food & Beverage Manager role is a pivotal position within the hospitality industry, particularly suited for those passionate about delivering exceptional guest experiences while maintaining operational excellence and financial performance. This position is typically found within hotels, resorts, or upscale restaurants that require a dynamic leader to oversee all food and beverage operations. The organization hiring for this role likely prioritizes high standards of service, quality, and compliance, aiming to create memorable dining and social experiences for guests. With increasing demand in the hospitality sector for skilled management, this role offers an exciting opportunity to influence guest satisfaction and... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business, or related field preferred
- Minimum 3 years of progressive experience in food and beverage operations
- Prior leadership experience in a hotel or restaurant environment
- Ability to work flexible schedule including nights, weekends, and holidays
- Ability to stand and walk frequently
- Strong communication skills
- Knowledge of health and safety regulations
- Experience with POS systems
- Understanding of labor laws and scheduling practices
Job Qualifications
- Bachelor’s degree in hospitality management, business, or related field preferred
- Minimum 3 years of progressive experience in food and beverage operations
- Prior leadership experience in a hotel or restaurant environment
- Strong leadership and team management skills
- Financial acumen with experience managing budgets and P&L
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, high-pressure environment
- Knowledge of POS systems such as MICROS POS, Toast POS
- Understanding of labor laws and scheduling practices
Job Duties
- Oversee daily operations of all food and beverage outlets
- Ensure consistent delivery of high-quality food, beverage, and service standards
- Monitor guest satisfaction and respond promptly to feedback and service recovery situations
- Maintain cleanliness, safety, and compliance with health regulations
- Manage departmental budgets, forecasts, and cost controls
- Drive revenue through strategic promotions, upselling, and outlet performance optimization
- Monitor food and beverage cost percentages, labor costs, and productivity
- Analyze financial reports and implement corrective actions as needed
- Recruit, train, and develop food and beverage team members and supervisors
- Create a positive, engaging work environment aligned with company culture
- Conduct performance evaluations and provide coaching and feedback
- Ensure compliance with company policies and labor laws
- Ensure all guests receive exceptional service in line with brand standards
- Lead by example on the floor during peak periods
- Implement service standards and continuous improvement initiatives
- Build relationships with repeat guests and VIP clients
- Collaborate with the Executive Chef on menu development and pricing strategies
- Ensure quality, presentation, and consistency of all food and beverage offerings
- Monitor inventory, ordering, and vendor relationships
- Maintain proper controls to minimize waste and maximize profitability
- Ensure compliance with all health, safety, and sanitation regulations
- Maintain alcohol service compliance and licensing requirements
- Enforce food safety standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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