Pyramid Global Hospitality logo

Food & Beverage Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $75,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
retirement plans
Paid Time Off
Employee assistance program
companywide hotel room discounts
On-site wellness programs

Job Description

Pyramid Global Hospitality is a renowned hospitality company dedicated to fostering a supportive and inclusive work environment that prioritizes its employees' wellbeing, development, and growth. With a robust portfolio of over 230 properties worldwide, Pyramid Global Hospitality has established itself as a leader in the hospitality industry, known for its commitment to a People First culture. This commitment is reflected through its comprehensive employee benefits, ongoing training and development opportunities, and dedication to creating meaningful relationships across all levels of the organization. The company understands that a motivated and valued workforce is key to delivering exceptional guest experiences and continuously strives to provide a collaborative atmosphere that supports both personal and professional success.

Among its esteemed properties, the Westin Tampa Bay stands as a premier AAA Four Diamond hotel featuring breathtaking waterfront views of the bay and a prime location just minutes from Tampa International Airport. The hotel boasts convenient access to major business and leisure destinations, making it a sought-after destination for travelers seeking comfort and luxury. Pyramid Global Hospitality’s Westin Tampa Bay property exemplifies the company’s standards of excellence and commitment to high-quality service.

The Food & Beverage Manager position at Westin Tampa Bay provides a pivotal leadership role responsible for overseeing all food and beverage operations within the hotel. This full-time role offers a competitive salary range of $70,000 to $75,000 and demands a strategic mindset focused on driving operational efficiency, financial performance, and superior guest satisfaction. The Food & Beverage Manager oversees diverse outlets including the hotel’s restaurant, bar, banquet services, and in-room dining, ensuring consistent adherence to brand standards and hospitality excellence.

This role requires the successful candidate to lead, coach, and develop the food and beverage team, fostering a culture of service excellence and teamwork. The Food & Beverage Manager must also maintain rigorous compliance with health, safety, and sanitation regulations, partnering closely with the culinary team to uphold menu quality and presentation standards. Financial stewardship is a key responsibility, involving detailed analysis of labor, food, and beverage costs to maximize profitability while implementing effective promotions and upselling initiatives.

Guest satisfaction is at the forefront of the Food & Beverage Manager’s duties, requiring active engagement with guests to resolve concerns promptly and ensure memorable dining experiences. Operational visibility during peak periods and special events is crucial, alongside managing inventory control and purchasing. The role includes recruitment, training, and ongoing development of associates and requires a flexible schedule to include nights, weekends, and holidays.

The ideal candidate for this Food & Beverage Manager role will have at least five years of progressive leadership experience in a hotel or upscale restaurant setting, with banquet experience being essential. A bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred. Candidates should demonstrate strong financial acumen, excellent communication and guest service skills, and familiarity with POS systems, inventory management, and scheduling software. The position also values strategic thinking, operational excellence, and a guest-centric mindset.

By joining Pyramid Global Hospitality at the Westin Tampa Bay, employees become part of a global hospitality family that not only invests in career growth and development but also offers comprehensive benefits including health and dental insurance, retirement plans with 401K matching, paid time off, employee assistance programs, and unique perks such as companywide hotel discounts and on-site wellness initiatives. This role presents a fantastic opportunity for hospitality professionals seeking to advance their career in a dynamic and supportive environment dedicated to both employee success and exceptional guest experiences.

Job Requirements

  • Bachelor’s degree in hospitality management, business administration, or related field preferred
  • Minimum 5 years of progressive food and beverage leadership experience in a hotel or upscale restaurant environment
  • Banquet experience required
  • Strong financial acumen and budget management skills
  • Proven leadership and team development capabilities
  • Excellent communication and guest service skills
  • Proficiency with POS systems, inventory management, and scheduling software
  • Availability to work flexible schedule including nights, weekends, and holidays

Job Qualifications

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred
  • 5+ years of progressive food and beverage leadership experience in a hotel or upscale restaurant environment
  • Banquet experience required
  • Strong financial acumen and experience managing budgets
  • Proven leadership and team development skills
  • Excellent communication and guest service abilities
  • Knowledge of POS systems, inventory management, and scheduling software
  • Flexible schedule including nights, weekends, and holidays

Job Duties

  • Oversee daily operations of all food and beverage outlets including restaurant, bar, banquets, and room service
  • Lead, coach, and develop food and beverage leadership and line-level associates
  • Ensure consistent execution of service standards and guest experience initiatives
  • Monitor and maintain compliance with health, safety, and sanitation standards
  • Partner with the culinary team to ensure menu quality, presentation, and consistency
  • Monitor labor costs, food costs, beverage costs, and overall profitability
  • Analyze financial reports and implement corrective actions as needed
  • Drive revenue through promotions, upselling strategies, and banquet sales support
  • Manage inventory control and purchasing processes
  • Actively engage with guests to ensure satisfaction and resolve concerns promptly
  • Maintain strong visibility during peak service periods and events
  • Implement service recovery strategies when necessary
  • Monitor online reviews and guest feedback related to food and beverage operations
  • Recruit, hire, and train food and beverage associates
  • Conduct performance evaluations and ongoing coaching
  • Promote a positive, team-oriented work environment
  • Support succession planning and internal career growth initiatives
  • Ensure adherence to company policies, brand standards, and local/state regulations
  • Maintain proper alcohol service certifications and food safety standards
  • Conduct regular audits of service, cleanliness, and safety procedures

Job Criteria

Experience

Expert Level (7+ years)


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