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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Health savings account
401(k) retirement plan
Paid Vacation and Sick Days
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Employee perks and discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is a prominent and rapidly growing hotel company recognized as the eighth largest in the United States. With a unique blend of full-service and focused hotels strategically located in major cities, Sonesta offers an extensive and diverse portfolio that includes owned, managed, and franchised properties. The company prides itself on delivering exceptional service driven by the human side of hospitality — combining passion, loyalty, and meaningful connections to create unforgettable guest experiences. Supported by over 1000 properties spanning eight countries, Sonesta commits to bringing quality, value, and outstanding hospitality to every guest and every stay.
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Job Requirements
- Some college or advanced training in food and beverage operations
- Two years related experience preferably in a facility of similar size and complexity including supervisory experience
- Ability to perform moving about the facilities
- Ability to carry or lift items weighing up to 50 pounds
- Handling food, objects, products, and utensils
- Bending, stooping, kneeling
- Must speak fluent English
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- May be required to work nights, weekends, and/or holidays
Job Qualifications
- Some college or advanced training in food and beverage operations
- Two years related experience preferably in a facility of similar size and complexity including supervisory experience
- Bachelor’s degree in hotel management, culinary arts, or related field preferred
- Must speak fluent English
- Ability to perform moving about the facilities
- Ability to carry or lift items weighing up to 50 pounds
- Good communication skills
- Reading and writing abilities
- Basic math, budgeting and profit/loss knowledge
- Problem solving, reasoning, motivating, organizational and training abilities
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
Job Duties
- Manage the activities of assigned outlets staff, ensure proper coverage, communicate goals, and assign/prioritize work
- Communicate and enforce policies and procedures with all staff
- Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies
- Ensure all staff is properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions
- Monitor food and beverage sales and costs, and departmental profitability against goals within assigned areas of the food and beverage department
- Monitor and maintain procedures to ensure the security and proper storage of food and beverage products, inventory, and equipment, ensure the security of monies, credit and financial transactions, replenish supplies, inventory, uniforms in a timely and efficient manner, and minimize waste and pilferage
- Ensure that all food and beverage equipment are in proper operational condition and cleaned regularly, ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume, notify Engineering immediately of any maintenance and repair needs
- Conduct inventory according to established procedures and timeframes, assist with determining minimum and maximum stocks for all food, beverage, material and equipment
- Assist with the development and implementation of local food and beverage marketing programs for the hotel, support system-wide food and beverage marketing programs and promotions, may participate in menu design and concepts with Director of Food and Beverage
- Promote teamwork and quality service through daily communication and coordination with other departments including Sales and Marketing, Catering, Rooms, Housekeeping, Maintenance, and Guest Services
- Interact with outside contacts such as guests to ensure their satisfaction, vendors to ensure adequate inventory of supplies and equipment and to resolve any vendor performance issues, regulatory agencies regarding safety and compliance matters, and other contacts as needed including professional organizations, community groups, and local media
- May serve as Manager on Duty or assist with other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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