Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Various Employee Perks and Discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is proudly recognized as the 8th largest hotel company in the United States, continuously growing and expanding its footprint. This dynamic hospitality company operates a diverse portfolio of properties that includes full-service and focused hotels across major cities. With over 1000 properties spanning eight countries, Sonesta is committed to delivering remarkable hospitality experiences by blending quality, value, and personalized services that truly resonate with guests. The brand is driven by a passion for hospitality, emphasizing the human connection, loyalty with purpose, and creating engaging experiences that foster guest satisfaction and loyalty.
Within this vibrant and rapidly expanding company, the Food and Beverage Manager plays a pivotal role in the operational success of Sonesta's hotels. This position focuses on managing the food and beverage operations, particularly overseeing banquet events, to ensure they meet the high-quality standards synonymous with the Sonesta brand. The manager is responsible for maintaining profitable operations, quality product delivery, and exceptional service levels. Additionally, this role involves monitoring daily F&B activities, supporting culinary and outlet staff, and ensuring compliance with health, safety, and regulatory standards. The Food and Beverage Manager also steps in as the Food and Beverage Director during their absence, demonstrating strong leadership and operational capability.
The role demands strong organizational skills and the ability to coordinate seamlessly with different departments to deliver successful banquet events and outstanding guest experiences. The Food and Beverage Manager leads front-line teams by monitoring performance, training employees, and responding promptly to guest needs and complaints while making service recovery gestures to ensure complete guest satisfaction. This individual is also tasked with managing cash handling procedures, inspecting F&B areas for cleanliness and presentation, and conducting pre-shift meetings to prepare staff for daily operations. A focus on teamwork and communication supports the goal of quality service and smooth operations.
This position is ideal for candidates with experience in food and beverage operations, particularly banquet services, and supervisory experience in hotels or similar facilities. Sonesta values employees who bring excellent communication abilities, problem-solving skills, and the aptitude to motivate and organize their team effectively. The job requires physical stamina for tasks such as lifting items up to 50 pounds and working in various service areas including banquet spaces, F&B outlets, and kitchens.
Sonesta International Hotels offers competitive pay and an extensive benefits package that includes medical, dental, and vision insurance, paid vacation and sick days, 401(k) with company match, and more, underscoring the company’s commitment to the well-being and professional growth of its team members.
If you are passionate about hospitality and thrive in a dynamic environment, joining Sonesta as a Food and Beverage Manager presents an exciting career opportunity to grow with one of the leading names in the hotel industry while delivering memorable guest experiences every day.
Within this vibrant and rapidly expanding company, the Food and Beverage Manager plays a pivotal role in the operational success of Sonesta's hotels. This position focuses on managing the food and beverage operations, particularly overseeing banquet events, to ensure they meet the high-quality standards synonymous with the Sonesta brand. The manager is responsible for maintaining profitable operations, quality product delivery, and exceptional service levels. Additionally, this role involves monitoring daily F&B activities, supporting culinary and outlet staff, and ensuring compliance with health, safety, and regulatory standards. The Food and Beverage Manager also steps in as the Food and Beverage Director during their absence, demonstrating strong leadership and operational capability.
The role demands strong organizational skills and the ability to coordinate seamlessly with different departments to deliver successful banquet events and outstanding guest experiences. The Food and Beverage Manager leads front-line teams by monitoring performance, training employees, and responding promptly to guest needs and complaints while making service recovery gestures to ensure complete guest satisfaction. This individual is also tasked with managing cash handling procedures, inspecting F&B areas for cleanliness and presentation, and conducting pre-shift meetings to prepare staff for daily operations. A focus on teamwork and communication supports the goal of quality service and smooth operations.
This position is ideal for candidates with experience in food and beverage operations, particularly banquet services, and supervisory experience in hotels or similar facilities. Sonesta values employees who bring excellent communication abilities, problem-solving skills, and the aptitude to motivate and organize their team effectively. The job requires physical stamina for tasks such as lifting items up to 50 pounds and working in various service areas including banquet spaces, F&B outlets, and kitchens.
Sonesta International Hotels offers competitive pay and an extensive benefits package that includes medical, dental, and vision insurance, paid vacation and sick days, 401(k) with company match, and more, underscoring the company’s commitment to the well-being and professional growth of its team members.
If you are passionate about hospitality and thrive in a dynamic environment, joining Sonesta as a Food and Beverage Manager presents an exciting career opportunity to grow with one of the leading names in the hotel industry while delivering memorable guest experiences every day.
Job Requirements
- High school graduate or some college
- training in food and beverage operations primarily in banquets preferred
- two years related experience preferably in a facility of similar size and complexity including supervisory experience
- bachelor’s degree in hotel management, culinary arts, or related field preferred
- must speak fluent English
- excellent verbal and written communication skills
- problem solving, reasoning, motivating, organizational and training abilities
- ability to carry or lift items weighing up to 50 pounds
- ability to handle food objects and products
- ability to bend, stoop, and kneel
- willing to work primarily in banquet meeting space, Food & Beverage outlet and kitchen areas
Job Qualifications
- High school graduate or some college
- training in food and beverage operations preferably in banquets
- two years related experience in a similar facility including supervisory experience
- bachelor’s degree in hotel management, culinary arts, or related field preferred
- fluent English speaking
- excellent verbal and written communication skills
- strong problem solving, reasoning, motivating, organizational and training abilities
Job Duties
- Train and schedule employees to ensure proper coverage
- monitor performance and recommend corrective action
- alert management of potentially serious issues
- respond in a prompt and professional manner to guest requests and complaints
- make appropriate service recovery gestures to ensure total guest satisfaction
- oversee cash handling and check/credit policies and procedures
- inspect Food & Beverage areas to ensure high quality food and food presentation and cleanliness
- conduct pre-shift meetings to inform staff of daily events and review daily specials
- promote teamwork and quality service through daily communication and coordination with other departments
- routinely greet guests and serve food and beverage
- perform other duties as assigned
- monitor quality of service in banquet operations
- ensure compliance with all local liquor laws, and health and sanitation regulations
- ensure compliance with SOP’s in all Food & Beverage areas
- prepare payroll and tip distribution
- coordinate all banquet related Food and Beverage requirements with the appropriate department
- keep kitchen informed of accurate counts for plating
- review menu/service with the Director of Food & Beverage
- maintain up to date details on banquet functions and communicate to managers
- make personal contact with guests and assist with requests
- supervise proper tabulation of all banquet checks and ensure checks are presented to guests for signature
- ensure safety, sanitation, and cleanliness of service areas
- oversee banquet set-up assignments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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