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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $77,000.00 - $82,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
discretionary time off
Healthcare benefits
Health savings account
flexible spending accounts
401 k retirement plan with company matching
Banking and investing program
fertility and family forming assistance
Parental leave pay differential
Pet insurance
hotel discounts
Free Meals
fitness and wellness discounts
LinkedIn Learning membership
Hearts of Pendry DC community engagement
Associate events throughout the year
Job Description
Montage International is a renowned luxury hospitality company distinguished by its commitment to exceptional guest experiences and a vibrant work culture. Founded on the principle of living one’s passion, Montage International has established itself as a leader in the luxury hotel and resort industry, continually striving to innovate and elevate the standards of hospitality. The company’s portfolio includes some of the most celebrated hotels and resorts, known for their elegant design, personalized service, and attention to detail. At Montage International, the employees are not just staff but integral contributors to the company’s vision and success, encouraged to add their unique... Show More
Job Requirements
- Minimum of one year of previous food and beverage supervisory or management experience
- Excellent verbal and written communication skills
- Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
- Proficiency in Microsoft Office products including Word, Excel, PowerPoint, and Outlook
- Ability to embrace technology and continually learn and master new operating systems
- Knowledge of food and alcoholic beverages
- Ability to work a flexible schedule including weekends and holidays
- Luxury hotel experience, a plus
Job Qualifications
- Minimum of one year of previous food and beverage supervisory or management experience
- Excellent verbal and written communication skills
- Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
- Proficiency in Microsoft Office products including Word, Excel, PowerPoint, and Outlook
- Ability to embrace technology and adapt to new operating systems
- Knowledge of food and alcoholic beverages
- Ability to work a flexible schedule including weekends and holidays
- Luxury hotel experience, a plus
Job Duties
- Provide strategic and operational leadership, guidance, direction, and tactical expertise on food and beverage concepts
- Drive hotel profitability through revenue generation in various food and beverage outlets (room service, restaurants, banquets, pool, kitchens, stewarding, retail), cost control, guest satisfaction, and associate engagement
- Interact positively with guests promoting hotel facilities and services
- Resolve opportunities to the satisfaction of involved parties
- Maintain communication with all departments to ensure guest service needs are met
- Move throughout the facility of division to support overall hotel and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
- Responsible for the selection, training, and development of key leadership personnel within the division and its departments
- Able to exercise personnel action discretion within the hotel's policies
- Provides conflict resolution and ensures disciplinary and termination procedures are followed and that all workplace standards are upheld
- Promptly addresses all operational issues with Management and Staff
- Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws
- Control payroll and equipment costs (minimizing loss and misuse)
- Ensure the department abides by all safety and sanitation policies
- Create and maintain staffing schedules, ensuring appropriate coverage
- Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
- Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
- Deliver on guests' expectations and have the desire to create WOW moments
- Perform additional duties as assigned that may be outside the scope of duties, based on business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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