Food & Beverage Manager

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $45,700.00 - $74,000.00

Work Schedule

Standard Hours

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Life insurance

HSA accounts

FSA accounts

Paid Time Off

Sick Time

401k with matching contribution

Mbta discount

Job Description

VELA and Deck12 are premier dining establishments within YOTEL, known for delivering exceptional culinary experiences to guests in a modern and welcoming environment. YOTEL is a forward-thinking hospitality company that focuses on innovation and excellent guest service, operating hotels and dining venues across key urban centers. VELA and Deck12 offer guests eclectic menus inspired by global flavors, emphasizing fresh ingredients, innovative preparation, and attentive service to ensure every dining occasion is memorable. Located within YOTEL properties, these venues carry the brand's commitment to comfort, efficiency, and high standards, making them preferred destinations for both leisure and business travelers.

The Food & Beverage Manager role at VELA and Deck12 is pivotal to upholding these standards and ensuring a superior dining experience. As a core member of the leadership team, the Food & Beverage Manager is tasked with overseeing all operational aspects of the dining rooms, including staff training, supervision, and daily workflow management. This position requires a dynamic leader capable of managing multiple responsibilities simultaneously while maintaining a guest-focused approach.

This full-time position offers competitive compensation and a comprehensive benefits package, illustrating YOTEL's investment in its team members' well-being and professional development. The Food & Beverage Manager is responsible for coordinating operations such as opening and closing procedures, maintaining service quality standards, monitoring guest satisfaction, and ensuring health and safety compliance in all food and beverage areas. Managing crew schedules, facilitating staff training including T.I.P.S. certification, and addressing guest concerns promptly also fall within the scope of this role.

In addition to operational management, the Food & Beverage Manager collaborates with the culinary and marketing teams on menu development, updates menu descriptions, and ensures all staff members are knowledgeable and confident in presenting menu offerings. The role involves active participation in recruitment activities, including interviewing candidates and making staffing recommendations to sustain a high-performance team environment. The manager also plays a key role in financial oversight tasks such as end-of-day cash outs, sales reporting, and ensuring the security of the premises.

By fostering a culture of excellence, safety, and continuous improvement, the Food & Beverage Manager helps VELA and Deck12 maintain competitive, profitable, and highly regarded dining venues. This role is ideal for an individual passionate about hospitality leadership and dedicated to delivering superior guest service in a vibrant, fast-paced setting.

Job Requirements

Bachelor's degree in hospitality management or related field preferred
Minimum 3 years experience in food and beverage management
Proven leadership and team management skills
Strong communication and interpersonal skills
Ability to work flexible hours including nights, weekends, and holidays
Knowledge of health and safety regulations
Experience operating point of sale systems
Ability to handle guest complaints diplomatically
Basic math skills for financial tasks
Familiarity with scheduling and workforce management
Willingness to participate in ongoing training and development

Job Qualifications

Hospitality management degree or equivalent
Proven track record of managing a food and beverage team successfully
Experience in menu development and staff training
Proficient with point of sale technology
Strong organizational and multitasking abilities
Knowledgeable about food safety and hygiene standards
Excellent problem-solving and customer service skills

Job Duties

Ensure all crew members arrive to work per scheduled time
Ensure bar area and BOH area set up for success
Create checklists for opening and closing side work and follow up on completion
Check grooming of all employees on the floor
Check correct table setting prior to and during the service, make sure all areas look welcoming for guests to eat
Assist managers in the implementation of training for T.I.P.S.
Assist and give input in menu and concept development and assist in coordinating the timely implementation of new menus where appropriate
Assisting in the interviewing of crew candidates, provide recommendations for hiring, terminations, advancement, promotion or any other status change of crew members within YOTEL
Assign work tasks and activities, prepares schedules, and ensures that all shifts are covered
Assist crew with closing of checks – voids, comps, house accounts, etc.
Make sure all tables and seating areas are re-set to perfection at the turn
Edit/print menus to reflect current changes
Enhance and update menu descriptions so crew are well versed and consistent in their knowledge and understanding of food and beverage product
Operates the point of sale system with fluency – placing orders, posting payments, running reports, making database changes if needed
Respond to guest complaints in a timely manner
Assist in the monitoring of industry trends, take appropriate action to maintain competitive and profitable operations
Complete end of night closing duties, including cashing out all servers and the bar, preparing the deposit, importing the day’s sales and credit card revenue, and ensuring the building is safe and secure
Maintain safety, cleanness and productivity in the kitchen
Attends all allergy and foodborne illness in-service training
Participates in regular safety meetings, safety training and hazard assessments
Attends training programs (classroom and virtual) as designated