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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Exact $93,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
competitive matching 401K
Health savings account
Supplemental medical insurance
short-term disability insurance
Life insurance
Employee assistance program
Pet insurance
Job Description
Pyramid Global Hospitality is a leading hospitality company that places a strong emphasis on its people-first philosophy. The company is dedicated to fostering a supportive and inclusive work environment that champions diversity, personal growth, professional development, and employee wellbeing. Pyramid Global Hospitality operates in more than 230 properties worldwide, offering a collaborative and dynamic workplace for hospitality professionals ranging from newcomers to seasoned experts. Employee benefits are comprehensive, including health insurance, retirement plans, paid time off, wellness programs, local discounts, and exclusive employee rates on hotel stays. The company also prioritizes ongoing training and development, ensuring its employees have access... Show More
Job Requirements
- High school diploma or equivalent
- 3-5 years of progressive hotel food and beverage experience
- Minimum of 3 years’ experience in a senior food and beverage role
- Valid Washington state food handler's and MAST permit
- Proficiency in Microsoft Word and Excel
- Excellent organizational and interpersonal skills
- Strong customer service orientation
- Ability to work evenings and weekends as needed
- Effective leadership and motivational skills
- Experience with POS systems preferred
Job Qualifications
- 3-5 years or more of progressive hotel food and beverage experience
- At least 3 years experience in a senior role in a food and beverage environment
- Proven leadership skills
- Service oriented style with professional presentation skills
- Strong people management and communication skills
- Ability to implement new F&B concepts
- Clear concise written and verbal communication skills in English
- Proficiency in Microsoft Word and Excel
- Excellent organizational, interpersonal, and administrative skills
- Valid WA food handler's and MAST permit
- Prior experience with POS systems preferred
- Demonstrated ability to effectively interact with diverse socioeconomic, cultural, disability, and ethnic backgrounds
Job Duties
- Managing, coaching, and developing a team of committed hospitality professionals
- Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them
- Managing food and beverage standards to deliver against our commitment to responsible business practices
- Working closely with the Hotel Manager and finance team to set, monitor and refine budgets and drive revenue
- Multitasking to oversee multiple food and beverage outlets, banquets, and in-room dining facilities as well as a number of managers and supervisors
- Assisting with the budget, marketing plans and objectives and managing within those approved plans
- Implementing and maintaining F&B sales/marketing programs
- Mentorship and overseeing the development of employees
- Hiring, training, empowering, coaching/counseling and conducting annual performance reviews
- Directing the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinating food and beverage operations with other hotel departments to ensure efficient guest service
- Resolving guest complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implementing procedures to increase guest and associate satisfaction
- Exercising quality control for both food and beverage
- Maintaining standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards
- Coaching and counseling employees to reflect brand service standards and procedures
- Maintaining schedules for multiple outlets each week based on forecast and event schedules
- Ensuring all colleagues maintain current food and alcohol permits at all times
- Must be available to work evenings and weekends as needed
- Other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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