Food & Beverage Manager

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Salary

Range $90,000.00 - $100,000.00

Work Schedule

Weekend Shifts

Benefits

Paid Time Off

Dental Insurance

Medical insurance

Vision Insurance

competitive matching 401K

Health savings account

Healthcare Flexible Spending Account

Supplemental medical insurance

supplemental short-term disability insurance

basic life and accidental dismemberment insurance

basic long-term disability insurance

Life insurance buy-ups

Employee assistance program

Pet insurance

cash incentive programs

Job Description

Pyramid Global Hospitality is a renowned leader in the hospitality industry, dedicated to creating a work environment that prioritizes people first. With a strong commitment to fostering diversity, growth, development, and the overall wellbeing of its employees, Pyramid Global Hospitality stands out as an employer of choice. The company operates over 230 properties worldwide and offers a comprehensive approach to employee development, benefits, and meaningful relationship-building. Pyramid Global Hospitality believes that a supportive and inclusive culture is key to not only employee satisfaction but also delivering exceptional guest experiences. Their benefits package is robust, encompassing comprehensive health insurance, retirement plans, and paid time off, alongside unique perks like on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. Moreover, they emphasize continuous training and professional development, empowering their workforce to build skills and advance their careers. Whether employees are industry newcomers or seasoned professionals, Pyramid Global Hospitality provides a collaborative, nurturing environment designed for growth and success.

One of Pyramid Global Hospitality's valuable properties is the InterContinental Seattle Bellevue, a luxury hotel epitomizing modern sophistication in downtown Bellevue. Situated within Avenue Bellevue, this hotel features 208 elegantly appointed guest rooms and 12,000 square feet of exquisite meeting and event space, designed by Hirsch Bedner Associates. The InterContinental Seattle Bellevue prides itself on fostering a culture of excellence that celebrates people, nurtures career growth, and focuses on delivering authentic, memorable service experiences. This role offers a chance to build a career within a premier luxury brand where every position, including the Food & Beverage Manager, is vital to crafting unforgettable guest interactions.

As a Food & Beverage Manager at InterContinental Seattle Bellevue, you will be entrusted with managing multiple outlets to ensure guests enjoy exceptional dining and beverage experiences, whether attending a large conference banquet or simply enjoying a favorite drink in a welcoming atmosphere. This role requires strong people management, a deep knowledge of food and beverage operations, and exceptional customer service skills underpinned by a proven track record in high-volume hospitality settings. Reporting directly to the Hotel Manager, you will work closely with various teams to achieve outstanding service standards and business goals.

Your responsibilities will include managing and mentoring a team of hospitality professionals, setting and exceeding high standards of guest service, and adhering to responsible business practices in managing food and beverage operations. Collaboration with the finance team will be critical to setting, monitoring, and adjusting budgets to drive revenue. Managing multiple outlets—banquets, in-room dining, and more—along with the respective managers and supervisors, will be part of your daily routine in this dynamic and rewarding position.

Working at InterContinental Seattle Bellevue also means being part of an inclusive and supportive company culture reflective of Pyramid Global Hospitality's People First ethos. Employees enjoy competitive salaries and a wide array of benefits such as paid time off, health and dental insurance, retirement plans with company matching, supplemental insurance options, employee assistance programs, and wellness initiatives. Part-time associates are also considered with benefits including sick leave accrual and cash incentive programs. At this property and across the company, the focus is on creating a workplace that champions professional success, personal wellbeing, and meaningful career progression, making it an excellent opportunity for hospitality professionals passionate about service excellence and leadership.

Job Requirements

3 to 5 years or more of progressive hotel food and beverage experience
At least 3 years experience in a senior role in a food and beverage environment
Demonstrated ability to interact with diverse populations
Service oriented style with professional presentation skills
Proven leadership skills
Clear and concise written and verbal communication skills in English
Proficiency in Microsoft Word and Excel
Excellent organizational, interpersonal and administrative skills
Must have current and valid Washington food handler’s and MAST permits
Ability to work evenings and weekends
Prior experience with POS systems preferred

Job Qualifications

Demonstrated ability to effectively interact with diverse socioeconomic, cultural, disability, and ethnic backgrounds
3 to 5 years or more of progressive hotel food and beverage experience
Service-oriented style with professional presentation skills
At least 3 years experience in a senior role in a food and beverage environment
Proven leadership skills
High energy, entrepreneurial spirit, motivational leader
Proven track record in high volume concepts
Effective communicator with exceptional customer service skills
Ability to improve the bottom line
Clear, concise written and verbal communication skills in English
Proficiency in Microsoft Word and Excel
Excellent organizational, interpersonal, and administrative skills
Experience implementing new food and beverage concepts
Must have current and valid Washington state food handler’s and MAST permits
Prior experience with POS systems preferred

Job Duties

Managing, coaching, and developing a team of committed hospitality professionals
Delivering exceptional guest and corporate experiences by setting high standards and exceeding them
Managing food and beverage standards aligned with responsible business practices
Collaborating with the Hotel Manager and finance team to set, monitor, and refine budgets and drive revenue
Overseeing multiple food and beverage outlets, banquets, and in-room dining facilities, as well as managing several managers and supervisors
Motivating and managing front of the house colleagues for food and beverage
Assisting with budget, marketing plans and objectives and managing within approved plans
Implementing and maintaining food and beverage sales and marketing programs
Mentoring employees and overseeing their development
Hiring, training, empowering, coaching, counseling, and conducting annual performance reviews
Directing implementation of payroll, reports, forecasts, inventory, and budgets for food and beverage operations
Coordinating food and beverage operations with other hotel departments to ensure efficient guest service
Resolving guest complaints to maintain high customer satisfaction and quality
Implementing procedures to increase guest and associate satisfaction
Exercising quality control for both food and beverage
Maintaining standards of service and ensuring their implementation
Performing daily walk-throughs to ensure compliance with health regulations and brand standards
Coaching and counseling employees to reflect brand service standards and procedures
Maintaining schedules for multiple outlets based on forecast and event activities
Ensuring all colleagues maintain current food and alcohol permits
Being available to work evenings and weekends as needed
Performing other related duties as assigned