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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $90,000.00 - $100,000.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Dental Insurance
Medical insurance
Vision Insurance
competitive matching 401K
Health savings account
Healthcare Flexible Spending Account
Supplemental medical insurance
supplemental short-term disability insurance
basic life and accidental dismemberment insurance
basic long-term disability insurance
Life insurance buy-ups
Employee assistance program
Pet insurance
cash incentive programs
Job Description
Pyramid Global Hospitality is a renowned leader in the hospitality industry, dedicated to creating a work environment that prioritizes people first. With a strong commitment to fostering diversity, growth, development, and the overall wellbeing of its employees, Pyramid Global Hospitality stands out as an employer of choice. The company operates over 230 properties worldwide and offers a comprehensive approach to employee development, benefits, and meaningful relationship-building. Pyramid Global Hospitality believes that a supportive and inclusive culture is key to not only employee satisfaction but also delivering exceptional guest experiences. Their benefits package is robust, encompassing comprehensive health insurance, retirement plans,... Show More
Job Requirements
- 3 to 5 years or more of progressive hotel food and beverage experience
- At least 3 years experience in a senior role in a food and beverage environment
- Demonstrated ability to interact with diverse populations
- Service oriented style with professional presentation skills
- Proven leadership skills
- Clear and concise written and verbal communication skills in English
- Proficiency in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
- Must have current and valid Washington food handler’s and MAST permits
- Ability to work evenings and weekends
- Prior experience with POS systems preferred
Job Qualifications
- Demonstrated ability to effectively interact with diverse socioeconomic, cultural, disability, and ethnic backgrounds
- 3 to 5 years or more of progressive hotel food and beverage experience
- Service-oriented style with professional presentation skills
- At least 3 years experience in a senior role in a food and beverage environment
- Proven leadership skills
- High energy, entrepreneurial spirit, motivational leader
- Proven track record in high volume concepts
- Effective communicator with exceptional customer service skills
- Ability to improve the bottom line
- Clear, concise written and verbal communication skills in English
- Proficiency in Microsoft Word and Excel
- Excellent organizational, interpersonal, and administrative skills
- Experience implementing new food and beverage concepts
- Must have current and valid Washington state food handler’s and MAST permits
- Prior experience with POS systems preferred
Job Duties
- Managing, coaching, and developing a team of committed hospitality professionals
- Delivering exceptional guest and corporate experiences by setting high standards and exceeding them
- Managing food and beverage standards aligned with responsible business practices
- Collaborating with the Hotel Manager and finance team to set, monitor, and refine budgets and drive revenue
- Overseeing multiple food and beverage outlets, banquets, and in-room dining facilities, as well as managing several managers and supervisors
- Motivating and managing front of the house colleagues for food and beverage
- Assisting with budget, marketing plans and objectives and managing within approved plans
- Implementing and maintaining food and beverage sales and marketing programs
- Mentoring employees and overseeing their development
- Hiring, training, empowering, coaching, counseling, and conducting annual performance reviews
- Directing implementation of payroll, reports, forecasts, inventory, and budgets for food and beverage operations
- Coordinating food and beverage operations with other hotel departments to ensure efficient guest service
- Resolving guest complaints to maintain high customer satisfaction and quality
- Implementing procedures to increase guest and associate satisfaction
- Exercising quality control for both food and beverage
- Maintaining standards of service and ensuring their implementation
- Performing daily walk-throughs to ensure compliance with health regulations and brand standards
- Coaching and counseling employees to reflect brand service standards and procedures
- Maintaining schedules for multiple outlets based on forecast and event activities
- Ensuring all colleagues maintain current food and alcohol permits
- Being available to work evenings and weekends as needed
- Performing other related duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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