Food & Beverage Manager

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $43,300.00 - $70,000.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

short term disability

long term disability

Life insurance

Flexible spending account

401K matching program

Employee assistance program

hotel discounts

Job Description

Crescent Hotels & Resorts is a renowned hospitality group dedicated to delivering exceptional guest experiences across its properties, primarily in North America. With a strong emphasis on creating a vibrant and supportive work environment, Crescent Hotels & Resorts prides itself on the commitment and passion of its Associates, acknowledging them as the true stars behind the company’s success. The organization fosters a culture where employees are encouraged to bring their authentic selves to work every day. This supportive culture is complemented by a broad range of benefits and programs designed to enhance the personal and professional growth of employees, including... Show More

Job Requirements

Sitting for preparing schedules and paperwork
Standing and walking on various floor surfaces
Crouching to pick up trays and inspect side work
Kneeling and crawling to inspect side work
Stooping to serve guests and write tickets
Twisting to monitor dining room and maneuver around tables and staff
Rare climbing
Balancing while carrying trays
Rare use of leg and foot
Reaching overhead for items
Handling and grasping plates and wine
Fingering for writing and POS operation
Pushing and pulling kitchen carts weighing up to 50 lbs
Lifting and carrying trays of meals weighing up to 50 lbs

Job Qualifications

Restaurant management experience
Knowledge of food and beverage operations
Ability to lead and inspire a team
Familiarity with wine service and cocktail preparation
Strong organizational skills
Customer service orientation
Ability to manage budgets and profitability
Excellent communication skills
Problem-solving skills
Ability to handle physical job demands
Experience with banquet functions

Job Duties

Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards
Maintain working knowledge of all Food & Beverage positions, food preparation, cocktail service and wine inventory
Ensure consistency of product and service
Maintain wine & beverage inventory
Direct restaurant, lounge operations
Maintain employee appearance standards in food and beverage department
Maintain procedures for securing moneys
Maximize food and beverage department profitability
Monitor budget to ensure efficient operation and to ensure expenditures stay within budget limitations
Maintain high levels of employee satisfaction
Maintain work areas clean and organized
Promote employee empowerment
Know food preparation and service
Utilize knowledge of physical capabilities of banquet space
Ensure that labor costs are aligned with the forecast
Promote repeat customer service through establishing quality service and food
Report unsafe conditions immediately
Select, train, supervise, develop, discipline and counsel employees in accordance with Crescent's policies and procedures
Time tracking and tip reporting
Perform in the capacity of any position supervised
Know basic bar terminology and wine service
Order supplies for all outlets
Oversee and assist in collection of payments for banquet functions
Set up banquet rooms for functions (chairs, tables, linens, etc.)
Responsible for monthly inventory of all banquet equipment
Solve unusual customer requests creatively
Attend all required meetings
Conduct performance appraisals
Deal with guest complaints or requests
Monitor reservations
Report on Food & Beverage status to General Manager weekly
Complete other duties as assigned by supervisor to include cross training

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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