
Job Overview
Compensation
Hourly
Range $22.70 - $30.60
Benefits
Medical
Dental
Vision
mental health benefits
Employee stock ownership plan
401(k)
401(k) matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
wellness programs
Job Description
Wawa, Inc. is a leading convenience store and foodservice retailer known for its dedication to quality, customer service, and community involvement. Established with a mission to make life a little better every day, Wawa operates a vast network of stores primarily across the Mid-Atlantic region, providing fresh, made-to-order food and beverages along with an unbeatable customer experience. The company prides itself on being an inclusive employer that values its Associates as the heart of its success. Wawa is a rapidly growing company that encourages career growth, skill development, and a culture of teamwork. With a strong commitment to innovation and employee empowerment, Wawa offers its Associates many opportunities for advancement within the company, backed by comprehensive benefits and a supportive work environment. Wawa's culture is built around the belief that together, the team can achieve great heights, ensuring every customer encounter is positive and memorable.
The Food & Beverage Manager (FBM) role at Wawa is a pivotal position that focuses on overseeing all food and beverage operations at the store level. As an FBM, you will collaborate closely with the General Manager and Assistant General Manager to manage daily operations effectively, with a sharp focus on customer satisfaction, food quality, and operational efficiency. Your responsibilities include managing a diverse range of food programs such as fresh food preparation, grab-and-go meals, beverages, and catering services. You will lead initiatives to drive food service sales, create and implement strategies that align with current market trends, and ensure the food service area meets all health and safety regulations. This role demands strong leadership skills to support hiring, training, and developing Associates, as well as motivating the team to deliver outstanding customer service consistently. The Food & Beverage Manager acts as the store's in-house expert on food programs, promotions, and marketing campaigns, playing a significant role in enhancing the customer experience and operational success. This position offers an hourly wage range of $22.70 to $30.60, depending on experience and location, with eligibility for monthly bonus incentives. At Wawa, Associates are not just employees but owners who contribute to the company’s growth and community impact. Joining Wawa as a Food & Beverage Manager means becoming part of a team that values collaboration, innovation, and personal growth, all while making a positive difference in every customer interaction.
The Food & Beverage Manager (FBM) role at Wawa is a pivotal position that focuses on overseeing all food and beverage operations at the store level. As an FBM, you will collaborate closely with the General Manager and Assistant General Manager to manage daily operations effectively, with a sharp focus on customer satisfaction, food quality, and operational efficiency. Your responsibilities include managing a diverse range of food programs such as fresh food preparation, grab-and-go meals, beverages, and catering services. You will lead initiatives to drive food service sales, create and implement strategies that align with current market trends, and ensure the food service area meets all health and safety regulations. This role demands strong leadership skills to support hiring, training, and developing Associates, as well as motivating the team to deliver outstanding customer service consistently. The Food & Beverage Manager acts as the store's in-house expert on food programs, promotions, and marketing campaigns, playing a significant role in enhancing the customer experience and operational success. This position offers an hourly wage range of $22.70 to $30.60, depending on experience and location, with eligibility for monthly bonus incentives. At Wawa, Associates are not just employees but owners who contribute to the company’s growth and community impact. Joining Wawa as a Food & Beverage Manager means becoming part of a team that values collaboration, innovation, and personal growth, all while making a positive difference in every customer interaction.
Job Requirements
- High school diploma or GED equivalent
- Flexible availability to work various shifts including weekends and holidays
- Proven leadership experience preferably in food service or retail
- Strong communication skills
- Organizational skills
- Customer service skills
- Ability to multitask and make decisions under pressure
- Problem-solving skills to enhance sales and operations
Job Qualifications
- High school diploma or GED equivalent
- Flexible availability to work various shifts including weekends and holidays
- Strong leadership experience preferably in food service or retail
- Excellent communication skills
- Strong organizational skills
- Customer service expertise
- Ability to multitask and make decisions in a fast-paced environment
- Skilled problem solver with the ability to drive results and improve operations
Job Duties
- Take ownership of our food and beverage programs including fresh food, grab-and-go meals, beverages, and catering
- Drive food service sales and achieve performance goals with a focus on quality and consistency
- Monitor market trends and collaborate with peers to develop action plans optimizing results
- Serve as the in-store expert on food programs, promotions, and marketing initiatives
- Deliver training to Customer Service Associates to enhance proficiency and motivation for outstanding customer service
- Support hiring, scheduling, training, and development of team members
- Maintain a clean, safe, and inviting food service area adhering to health and safety standards
- Oversee inventory management, ordering processes, and equipment maintenance for efficient operations
Job Criteria
Experience
No experience required
Job Location
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