Food and Beverage Manager

Murfreesboro, TN, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Employee Discounts

Paid Time Off

Learning and Development Programs

Job Description

Four Seasons is a globally recognized luxury hospitality company committed to creating exceptional experiences for guests, residents, and partners by upholding the highest standards of service and genuine hospitality. As a leader in the luxury hotel industry, Four Seasons prides itself on fostering a culture of respect, inclusion, and continuous improvement. The company believes that the foundation of its success lies in its people — a community of passionate individuals driven to grow both personally and professionally while embodying the company philosophy of treating others as they wish to be treated themselves. Four Seasons operates around the world, creating memorable experiences that leave lasting impressions, whether visitors are staying, dining, living, or discovering new destinations through its properties.

The role of Manager in Training (MIT) within four Seasons’ Food & Beverage Division is an exceptional opportunity designed to bridge the educational knowledge gained from hospitality management programs with real-world leadership and operational experience in a luxury hotel setting. The 12 to 18-month program immerses participants in leadership roles that develop their management skills, operational knowledge, and strategic thinking through rotational assignments within the division. MITs will gain first-hand experience handling diverse leadership responsibilities such as managing staff, maintaining the highest service standards, and delivering memorable guest experiences. In addition to operational responsibilities, participants will be assigned strategic projects to enhance their problem-solving and management acumen. Throughout the program, MITs receive mentorship from senior leaders, empowering them to refine their leadership style and achieve growth.

This comprehensive program emphasizes a strong work ethic, commitment to teamwork, and exceptional guest service. MITs will engage with every aspect of frontline service, training new hires, and contributing to a supportive work environment. The role demands a flexible approach to scheduling, including early mornings, evenings, weekends, and holidays to meet the operation’s needs efficiently. An understanding of Four Seasons’ culture, standards, and philosophy is essential for success. Participants must demonstrate ability to lead shift briefings, provide coaching and feedback, and ensure adherence to all operational policies and procedures. Successful candidates will leverage their hospitality education and previous relevant experience, along with a passion for delivering luxurious and heartfelt guest experiences.

By joining Four Seasons as a Manager in Training, individuals become part of a prestigious hospitality brand that understands the value of investing in its employees and fostering growth through continuous learning and development. The program is ideal for those aiming to build a dynamic career in luxury hospitality leadership, with opportunities to work alongside some of the most talented hospitality professionals in the world. Four Seasons offers competitive wages, comprehensive benefits including medical, dental, vision, and retirement plans, and exclusive employee discounts and travel programs. The company also promotes an inclusive, diverse, and vibrant employee culture where individuals are encouraged to bring their true selves to work and thrive both personally and professionally.

Job Requirements

Must be willing to work a flexible schedule including early mornings, evenings, weekends and holidays
legal work authorization in the United States
two to three years previous experience in a related position
college degree preferred
ability to maintain discretion and confidentiality
strong interpersonal skills
commitment to exceptional guest service

Job Qualifications

College degree preferred
two to three years previous employment in a related position
proven leadership and decision-making skills
strong work ethic
ability to follow service and cultural standards
excellent communication and interpersonal skills
mentoring or coaching experience is an asset

Job Duties

Contribute to our environment with a positive and friendly attitude
demonstrate strong work ethic and proven leadership skills with the ability to make decisions to best serve our guest and employees
learn and follow service standards and cultural standards so that we expertly serve guests by providing exceptional knowledge of hotel products and services
anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
lead daily shift briefings, ensure that all new hires have been properly trained and entered into payroll system according to training manuals, give feedback and coaching to all service staff and communicate progress of training to management
work harmoniously and professionally with co-workers and supervisors
maintain discretion and confidentiality, including matters relating to guests, staff, and the company
understand Four Seasons' style, practices, culture, terminology, and general philosophy
use these principles as guideline for behavior
attend, participate in and occasionally lead required meetings or training events and perform other tasks as requested by management
comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in the employee handbook
complete and understand all line level positions in your respective department