Food and Beverage Manager

New Haven, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $65,000.00 - $72,000.00

Work Schedule

Standard Hours

Benefits

8 holidays

2 floating holidays

Discounted Meal Program

Paid training

Company-provided uniforms

Associate Referral Bonus Program

Physical and mental health wellness programs

401k retirement plan with company match

medical benefits

vision benefits

Dental benefits

Tuition Reimbursement Program

vacation paid time off

Health and wellness paid time off

Job Description

Benchmark Senior Living is a leading provider of senior living communities renowned for its commitment to excellence, innovation, and compassionate care. Meadow Ridge, one of the flagship Benchmark Senior Living Communities, is a distinctive continuing care retirement community offering an exceptional lifestyle for discerning seniors who seek the perfect blend of comfort, luxury, and vibrant community living. Nestled in the scenic landscape of Connecticut, Meadow Ridge spans 136 acres of rolling hills, natural woodlands, and open meadows, providing residents a serene country living atmosphere with the convenience of nearby urban amenities. From the moment residents enter the stunning three-story atrium of Meadow Ridge, they experience a retreat that feels like home but with all the services and amenities expected from a premier retirement community.

Meadow Ridge is currently inviting applications for a Full-Time Dining Services (Food & Beverage) Manager position. This role is quintessential in managing all service aspects of the Independent Living dining outlets, which include a prestigious 5-star restaurant, a cozy café, and an upcoming Pub concept. The Dining Services Manager is responsible for upholding the highest standards of appearance, hospitality, and service within the dining venues. This includes ensuring professional conduct and cleanliness of staff and dining areas. The role also involves hiring, supervising, training, and counseling dining room personnel, focusing on cultivating a high-performance team dedicated to delivering exemplary customer service to residents. As an integral part of the Dining Services management team, the Dining Services Manager reports directly to the Director of Dining Services and collaborates closely with the Assistant Director of Dining Services, fellow Dining Services Managers, and the Culinary leadership team. The successful candidate will demonstrate strong leadership, excellent interpersonal skills, and a profound understanding of the unique needs of a senior living community. Salary for this position ranges from $65,000 to $72,000 annually, reflecting the importance of this role within Meadow Ridge and Benchmark Senior Living. This is a fantastic opportunity for a dynamic individual passionate about food service management and dedicated to enriching the lives of seniors through high-quality dining experiences.

Job Requirements

Ability to communicate with, understand, empathize with, work with and be tolerant of residents, patients, families, visitors, peers, supervisors, subordinates and other outside contacts
Must maintain a courteous, friendly and helpful attitude with residents at all times
Demonstrated knowledge of appropriate communication skills with individuals of all ages, especially seniors
High School diploma or equivalent
Minimum of one year supervisory experience in front of the house operations
Bartending and bar management experience a plus

Job Qualifications

High School diploma or equivalent
Associate's degree or courses in Hotel and Restaurant Management preferred
Minimum of one year supervisory experience in front of the house operations within a restaurant, hotel, club, or similar institution
Bartending and bar management experience considered a plus
Strong communication and interpersonal skills
Demonstrated ability to work effectively with senior populations
Knowledge of customer service standards and hospitality best practices

Job Duties

Manage all service aspects of Independent Living dining outlets including a 5-star restaurant, a café, and a forthcoming Pub concept
Assure high standards of appearance, hospitality, and service among personnel and cleanliness of dining rooms
Hire, supervise, train, and counsel dining room staff to achieve excellent levels of customer service
Collaborate closely with Director of Dining Services and the Dining Services management team
Maintain compliance with company policies and safety standards
Foster a positive team environment focused on resident satisfaction
Lead service quality improvements and resolve service issues promptly