Montage Hotels & Resorts logo

Food & Beverage Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $80,000.00 - $90,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

discretionary time off
Healthcare benefits
Health savings account
flexible spending accounts
401(k) retirement plan with company matching
Banking and investing program
fertility and family forming assistance
Parental leave pay differential
Pet insurance
hotel discounts
Free Meals
fitness and wellness discounts
LinkedIn Learning membership
Community engagement events
Associate events throughout the year

Job Description

Montage International is a renowned luxury hospitality company specializing in creating exceptional guest experiences through its collection of beautiful resorts and hotels. Montage Healdsburg is one of its prestigious properties, offering a unique and enriching environment for both guests and employees alike. At Montage Healdsburg, the focus is on fostering a culture where passion, creativity, and dedication are valued and rewarded. This establishment prides itself on delivering authentic and personalized experiences, ensuring each guest feels special during their stay. The company is committed to inclusivity, welcoming applicants with disabilities and providing reasonable accommodations throughout the recruitment process. Employment opportunities at Montage Healdsburg not only offer competitive compensation but also a vibrant culture that promotes growth, creativity, and fun.

The Food and Beverage Manager role at Montage Healdsburg is an exciting leadership opportunity catering to professionals who are passionate about the food and beverage industry and excel in team leadership. This role is designed for individuals who aspire to lead diverse food and beverage operations within a luxury hotel setting and are driven to deliver exceptional service and memorable guest experiences. The manager will provide strategic and operational leadership for various food and beverage outlets, including room service, restaurants, banquets, pool areas, kitchens, stewarding, and retail spaces. Responsibilities extend to driving hotel profitability through careful cost control, revenue generation, guest satisfaction, and associate engagement. A key aspect of this role includes selecting, training, and developing leadership personnel, ensuring that departmental standards in food quality, service, and safety are consistently met.

The Food and Beverage Manager is empowered to make decisions that align with the hotel’s policies while maintaining compliance with federal, state, and local employment and civil rights laws. The role demands excellent communication skills and strong problem-solving abilities to effectively resolve guest concerns and operational challenges. Candidates must be technologically adept, familiar with Microsoft Office, and open to continual learning and adaptation to new systems. The position requires flexibility in scheduling, including the availability to work on weekends and holidays. Luxury hotel experience is considered an advantage.

Montage Healdsburg values integrity, trustworthiness, and a passion for service. The company offers a competitive salary range of $80,000 to $90,000, exclusive of incentives like commissions and gratuities. Besides financial compensation, employees benefit from discretionary time off, comprehensive healthcare coverage, retirement plans with company matching, various wellness programs, family benefits, hotel discounts, and professional development opportunities. The physical nature of the role requires mobility, the ability to lift and carry heavy items, and stamina for extended periods on foot. Montage Healdsburg is dedicated to creating an inclusive environment where every employee is recognized and valued, adhering to equal employment opportunity principles throughout its hiring practices.

Job Requirements

  • Minimum one year of food and beverage supervisory or management experience
  • Excellent verbal and written communication skills
  • Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
  • Proficiency with Microsoft Office products such as Word, Excel, PowerPoint, and Outlook
  • Willingness to embrace technology and adapt to new operating systems
  • Knowledge of food and alcoholic beverages
  • Ability to work a flexible schedule including weekends and holidays
  • Luxury hotel experience is preferred
  • Physical ability to stand, walk, grasp, hold, bend over, and lift up to 50 pounds regularly
  • Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis

Job Qualifications

  • Minimum one year of food and beverage supervisory or management experience
  • Excellent verbal and written communication skills
  • Ability to prepare and analyze data and figures using a computer
  • Proficiency in Microsoft Office including Word, Excel, PowerPoint, and Outlook
  • Knowledge of food and alcoholic beverages
  • Ability to work a flexible schedule including weekends and holidays
  • Experience in luxury hotel food and beverage operations is a plus
  • Commitment to learning and personal development
  • Strong leadership and team management skills
  • Integrity and trustworthiness

Job Duties

  • Provide strategic and operational leadership and guidance on food and beverage concepts
  • Drive hotel profitability through revenue generation, cost control, guest satisfaction, and associate engagement
  • Interact positively with guests promoting hotel facilities and services
  • Resolve guest concerns to the satisfaction of involved parties
  • Maintain communication with all departments to ensure guest service needs are met
  • Monitor food quality and service standards throughout the facility
  • Responsible for the selection, training, and development of key leadership personnel
  • Exercise personnel action discretion within hotel policies
  • Provide conflict resolution and ensure disciplinary procedures are followed
  • Oversee compliance with employment and civil rights laws
  • Control payroll and equipment costs to minimize loss
  • Ensure adherence to safety and sanitation policies
  • Create and maintain staffing schedules ensuring adequate coverage
  • Implement cost control measures and revenue enhancement strategies
  • Maintain high standards of service excellence, food quality, and presentation
  • Create WOW moments for guests
  • Perform additional duties as assigned based on business needs

Job Criteria

Experience

Mid Level (3-7 years)


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