Food & Beverage Manager

Hotel Healdsburg Management (HHM) is a distinguished hospitality company renowned for operating a collection of unique and luxurious hotels and resorts. With a commitment to excellence and guest satisfaction, HHM focuses on delivering exceptional experiences that blend local charm and high-quality service. The company emphasizes sustainability through its EarthView program and adheres to core values that prioritize people, service, and excellence. The work environment at HHM embraces diversity, teamwork, and a culture of continuous improvement where all associates are empowered to "Own It" and stay nimble in an ever-evolving industry.

This position is for a Food and Beverage Manager who will effectively lead and manage the staff and daily operations of the food and beverage department within a high-caliber hospitality setting. This role is responsible for ensuring the delivery of superior food and beverage menu items and services that provide guests with a memorable and exceptional dining experience. The Food and Beverage Manager will take ownership of the financial aspects of the operations while fostering a positive work environment that aligns with HHM’s core values of People Are Our Capability, Hearts That Serve, and Only Excellence.

The ideal candidate will oversee the entire food and beverage function, including interviewing, selecting, training, scheduling, coaching, and supporting associates to maintain high standards of performance and guest satisfaction consistent with the brand or hotel standards. They will ensure that food quality is consistent, visually appealing, and prepared to guest specifications. Compliance with sanitation, safety standards, and legal regulations such as those pertaining to serving alcoholic beverages is a critical responsibility.

In addition to operational leadership, this individual will be tasked with visually inspecting and maintaining the restaurant’s appearance to create an appealing atmosphere for guests. They will oversee equipment maintenance to ensure all tools and machines are in working order to support service quality. Active participation in marketing efforts for the restaurants will also be a key focus to help drive revenue and guest engagement.

The Food and Beverage Manager will utilize strong communication and interpersonal skills to handle internal and external customer interactions with patience, tact, and diplomacy, reinforcing positive guest relations. Inventory management is a significant duty, requiring documentation, forecasting usage, and monitoring supplies to keep the restaurant well-stocked with necessary items such as linen, glassware, silverware, china, and condiments.

Safety is integral to this role, involving the practice of safe work habits, adherence to OSHA standards, use of protective safety equipment, and compliance with MSDS protocols. The candidate must be physically capable of operating within the restaurant and kitchen environment, including lifting up to 50 pounds, bending, reaching, stooping, kneeling, and crouching.

This is a dynamic and demanding position that requires flexibility in scheduling, often including varied shifts, holidays, and weekends. Candidates must be prepared to engage in a fast-paced hospitality environment while upholding the highest standards of guest experience and operational excellence.