Food and Beverage Manager

The hiring establishment for this role is a prominent residential community dining operation, commonly known as FirstService Residential, a leading property management company specializing in community management services. As a reputable entity in the industry, FirstService Residential prides itself on delivering exceptional resident living experiences through comprehensive property and facility management, including food and beverage services. This company operates highly regarded dining venues, serving up quality dining experiences to residents and guests within managed communities, emphasizing cleanliness, service excellence, and seamless operations across all food and beverage outlets.

This position is for a dedicated Front of House (FOH) Manager, alternatively referred to as an Operations Manager, focused on overseeing every aspect of the dining experience for residents. The FOH Manager reports directly to the General Manager and collaborates closely with the Executive Chef to ensure operational excellence across daily restaurant and bar activities, catering services, and special events. This role is pivotal in supervising front-of-house personnel, ensuring staff training aligns with service expectations, and maintaining a welcoming and efficient environment in all food and beverage areas. The FOH Manager carries broad responsibilities including vendor management, payroll collaboration with HR and bookkeeping, preparing essential reports, and maintaining full compliance with regulatory requirements such as Alcohol and Beverage Control laws. This role is also tasked with managing inventory, supporting promotions of weekly specials, and ensuring all servers and staff present themselves professionally in line with the company's dress code.

In addition, the FOH Manager plays a critical role in customer service by addressing resident and guest inquiries, managing team morale, and fostering a culture of excellence that enhances repeat business and resident satisfaction. Special attention is given to overseeing room preparation, coordinating event staffing, and stepping in during peak times to assist in food and beverage service roles. This opportunity is ideal for a highly organized, detail-oriented professional with proven supervisory experience in the food and beverage sector, capable of managing multiple tasks while preserving high-quality service standards. The role's schedule is Tuesday through Saturday, from 12:00 pm to 8:00 pm, with a competitive annual salary starting at $70,000, including a comprehensive benefits package.

The FOH Manager will be expected to perform a broad range of duties from preparing nightly and monthly reports for management and corporate stakeholders to implementing safety and sanitation policies. Acting as Manager on Duty after regular hours, they handle operational security and supervise remaining staff. This role demands physical stamina, with requirements to lift up to 35 pounds, stand for extended periods, and navigate various parts of the property. Adaptability, effective communication, and the ability to work under pressure are crucial traits for success. The position involves supervising employees, conducting performance evaluations, and administering disciplinary actions as necessary within the framework of FirstService Residential policies.

The company offers extensive health benefits, including multiple medical plan options, dental and vision coverage, paid time off, paid holidays, and a 401(k) plan with company matching. Occasional travel may be required for training and company events, underscoring the company’s commitment to professional development and operational excellence in community dining management. Candidates with alternative selection process needs or reasonable accommodations are encouraged to reach out to the company, demonstrating its inclusive hiring practices. Overall, this career opportunity combines community service with leadership in a vibrant food and beverage environment within a respected residential management firm, promising a rewarding career path with growth opportunities and strong employee support.