Food & Beverage Manager

Indio, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,000.00 - $80,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Paid holidays

Job Description

Tommy Bahama is an iconic lifestyle brand that encapsulates the essence of island living, encouraging guests to relax, recharge, and enjoy a serene slice of paradise. Renowned for its premium hospitality and upscale casual atmosphere, Tommy Bahama operates a resort that features exceptional dining, handcrafted cocktails, and memorable event experiences designed to immerse guests in the spirit of the islands. Combining vibrant island aesthetics with refined service, Tommy Bahama’s resort environment ensures a welcoming and indulgent guest experience that reflects the laid-back yet sophisticated island lifestyle.

As a Food & Beverage Manager at Tommy Bahama’s resort, you will play a pivotal role in shaping the guest experience by overseeing the food and beverage outlets and event operations. This role requires a dynamic leader passionate about delivering service excellence, fostering team development, and ensuring seamless execution of all operations. The Food & Beverage Manager will be responsible for driving guest satisfaction through proactive management and personal engagement, as well as developing and implementing service standards that exemplify the brand's premium hospitality. Managing a diverse team across restaurants, bars, and event spaces, this position demands an individual who thrives in a fast-paced, high-end environment and values collaboration with culinary and sales teams to align offerings with seasonal concepts.

The manager will also handle all aspects of event planning and coordination, from intimate dinners to large-scale resort functions, ensuring every event reflects the Tommy Bahama brand and exceeds guest expectations. Financial and administrative responsibilities include monitoring budgets, controlling labor costs, maintaining inventory, and ensuring compliance with health and safety regulations. This role requires strong organizational skills, a keen eye for detail, and the ability to manage multiple priorities without compromising quality or service.

At a salary range of $70,000 to $80,000 annually, this full-time position offers a rewarding opportunity for experienced professionals seeking to contribute to a meaningful and enjoyable guest experience in an exclusive resort setting. The Food & Beverage Manager will foster a positive team culture, mentor staff, and nurture a work environment that supports high morale and professional growth. The role also involves hands-on leadership, including taking initiative on promotions and events, handling guest concerns with care, and maintaining high standards of cleanliness and safety.

Joining Tommy Bahama means becoming part of a brand that not only values quality and excellence but also embraces the island lifestyle with warmth and authenticity. If you bring a passion for hospitality, outstanding leadership skills, and a dedication to creating exceptional guest experiences, this is a unique opportunity to live the island life while advancing your career in food and beverage management.

Job Requirements

Must be able to read, write and speak English
Must have excellent leadership skills
Must be a positive example for staff
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must have excellent computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work in a fast paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests

Job Qualifications

3+ years of management experience in a high-end restaurant, resort, or hospitality venue
Strong understanding of bar and restaurant operations, event planning, and team leadership
Proven success in managing multi-outlet or high-volume environments
Excellent communication, organizational, and interpersonal skills
Creative problem-solving and ability to adapt in a dynamic, guest-focused setting
Proficiency in POS systems, event software, and basic financial reporting
Certification in responsible alcohol service (e.g., RBS, ServSafe) preferred
Riverside County Food Handler Certification preferred
Ability to work flexible hours, including evenings, weekends, holidays, and during resort events

Job Duties

Oversee daily operations across the restaurant, bars, and resort event spaces
Drive guest satisfaction through proactive service management, staff engagement, and hands-on floor presence
Develop and implement service standards that reflect Tommy Bahama’s premium hospitality experience
Collaborate with the culinary team to align food and beverage offerings with seasonal menus and resort concepts
Ensure consistent and effective communication across front-of-house and back-of-house teams
Recruit, train, and mentor staff to deliver attentive, polished, and friendly service
Create staffing plans and manage schedules to meet fluctuating business needs
Lead pre-shift meetings, conduct performance evaluations, and provide coaching for team development
Foster a positive and inclusive team culture aligned with Tommy Bahama’s brand values
Manage and coordinate all aspects of on-property events—from intimate dinners to resort-wide functions
Work with sales, catering, and marketing teams to plan and execute memorable guest events
Oversee setup, breakdown, and event execution while maintaining brand standards and guest satisfaction
Manage event budgets, contracts, and timelines to ensure operational efficiency
Monitor food and beverage budgets, labor costs, and inventory controls to ensure profitability
Analyze sales and guest feedback to identify opportunities for improvement
Ensure compliance with health, safety, and licensing regulations
Manage vendor relationships and coordinate ordering of bar and service supplies
Maintain a commitment to customer service and guest satisfaction
Lead and supervise the outlets team
Ensure the physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations
Develop and execute new promotions and events
Responsible for daily report input and logbook entries
Work with culinary to develop new food menus responsive to the local market
Enforce high standards of hygiene and sanitation within the outlets
Track payroll and revenue daily
Ensure the security of monies, credit and financial transactions
Establish par levels for supplies and equipment
Supervise the performance, attendance, attitudes, appearance and conduct of team
Manage timely completion of performance appraisals
Monitor time punches in Timesaver, ensuring accurate payroll for all staff
Monitor and maintain the outlets’ systems and equipment to ensure their optimum performance
Develop and implement controls for expense management
Implement strategies to continually improve revenues
Provide prompt follow-up to all guest concerns
Assist the Director of Food & Beverage with the design and implementation of training programs
Empower team to exceed service standards
Instill a calm, organized approach in all stressful situations
Work with PS to recruit and hire staff
Complete all proper new hire and termination paperwork
Order all necessary office supplies and ensure proper stocking levels
Maintain a safe and pleasant work environment
Ensure cleanliness of outlets’ storage rooms
Promote high team morale
Recommend discipline and/or termination when appropriate of team members
Take a proactive approach to coaching and counseling
Attend appropriate resort, division and department meetings
Resolve guest issues promptly and with great care and effectiveness
Maintain a strong knowledge of hospitality trends, especially food & beverage
Provide general resort information for guests
Utilize labor management tools to schedule and control labor costs
Offer warm and sincere welcome/farewell for all guests including use of guest name & good eye contact
Interact with resort staff in a professional manner, assisting other departments with necessary information
Upsell other resort services and amenities to guests
Always maintain a professional demeanor and attitude
Communicate all pertinent information to the outlets team
Maintain constant awareness of safety issues (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious people). Report all safety incidents to on-duty supervisor
Ensure proper handling, cleaning and sanitation of equipment, china, glass and silver
Follow through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised
Maintain a professional appearance. Follow grooming standards
Remain alert, courteous and helpful to the guests and colleagues at all time
Perform other duties as assigned
Work as MOD as assigned
Assist in other departments as needed