Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,500.00 - $67,200.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a prominent hospitality company with a diverse portfolio of hotels and a strong pipeline of new properties and acquisitions. Despite its significant growth and business expansion, Ascent Hospitality places a distinct emphasis on people over numbers. The company’s culture is rooted in creating memorable experiences not just for guests but also for every team member. Their environment fosters collaboration, mutual respect, and a unified purpose among all employees. The organization values leadership that embodies passion for service, effective communication, and the agility to excel amid challenges and change. Ascent Hospitality is committed to employing individuals who align with these core values and contribute positively to their enriching culture.
The Food and Beverage Manager role at Ascent Hospitality is a leadership position responsible for overseeing and directing all food and beverage service operations across various areas including restaurants, lounges, bars, and banquet events. This role is crucial in ensuring the highest standards of guest service, operational efficiency, and adherence to safety and cleanliness standards. The Food and Beverage Manager is tasked with managing staff, maintaining inventory, controlling costs, and maximizing sales by identifying opportunities for marketing and promotions. This position requires a hands-on approach to daily operations along with strategic planning to meet and surpass financial goals related to sales and expenses. Working within a team-oriented and fast-paced environment, the Food and Beverage Manager also interacts extensively with kitchen staff, general management, and human resources for smooth operations and employee relations.
This role offers a competitive salary and benefits package, including health, dental, vision, and life insurance options, 401k with employer match, paid time off, uniforms provided for most positions, and access to a team member hotel discount program. The position demands strong leadership, communication, organizational, and multitasking skills, along with a proven track record in hospitality management focused on guest satisfaction. Candidates must be comfortable operating under pressure, be proactive problem solvers, and possess a proactive approach to employee training and performance evaluation. Overall, the Food and Beverage Manager plays a pivotal role in upholding Ascent Hospitality's high standards and ensuring a seamless and pleasant dining experience for all guests and members.
The Food and Beverage Manager role at Ascent Hospitality is a leadership position responsible for overseeing and directing all food and beverage service operations across various areas including restaurants, lounges, bars, and banquet events. This role is crucial in ensuring the highest standards of guest service, operational efficiency, and adherence to safety and cleanliness standards. The Food and Beverage Manager is tasked with managing staff, maintaining inventory, controlling costs, and maximizing sales by identifying opportunities for marketing and promotions. This position requires a hands-on approach to daily operations along with strategic planning to meet and surpass financial goals related to sales and expenses. Working within a team-oriented and fast-paced environment, the Food and Beverage Manager also interacts extensively with kitchen staff, general management, and human resources for smooth operations and employee relations.
This role offers a competitive salary and benefits package, including health, dental, vision, and life insurance options, 401k with employer match, paid time off, uniforms provided for most positions, and access to a team member hotel discount program. The position demands strong leadership, communication, organizational, and multitasking skills, along with a proven track record in hospitality management focused on guest satisfaction. Candidates must be comfortable operating under pressure, be proactive problem solvers, and possess a proactive approach to employee training and performance evaluation. Overall, the Food and Beverage Manager plays a pivotal role in upholding Ascent Hospitality's high standards and ensuring a seamless and pleasant dining experience for all guests and members.
Job Requirements
- High school education
- Minimum three years management experience in the hospitality industry in food and beverage
- Current food handler's card
- Alcohol service certifications as required by federal/state/local laws
Job Qualifications
- Current food handler's card
- Alcohol service certifications as required by federal/state/local laws
- Minimum three years management experience in the hospitality industry in food and beverage where the experience is heavily guest-focused preferred
- High school education
- Some college education preferred
- Strong leadership skills
- Interpersonal skills
- Excellent English language verbal and written communication skills
- Listening skills
- Follow up and follow through ability
- Basic math skills
- Strong organization skills
- Ability to multi-task
- Team builder
- Proven track record of increasing experience and responsibility
Job Duties
- Manages service aspects in all food and beverage assigned areas and events
- Manages dining rooms, lounges, bars and catering events to ensure proper room preparation including set-up of tables, chairs, linens, table settings, glassware, etc
- Confirms all service staff are in proper uniform and adhere to the company's appearance standards
- Hires, manages and trains staff in all technical and non-technical aspects of their roles
- Creates, maintains and distributes weekly schedules for staff and communicates changes as appropriate to all
- Communicates with service and kitchen staff regarding reservations and/or special events
- Conducts pre-shift, pre-meal and/or pre-event meetings with all necessary staff
- Evaluates and supervises performance and carries out disciplinary action as needed, in accordance with the company's policies and applicable laws
- Make rounds of all food and beverage outlets to ensure member/guest needs are met
- Responsible for employee relation issues and reviews incidents with General Manager and Human Resources Manager
- Completes and administers employee performance appraisals
- Conducts monthly beverage inventories and quarterly china, glass and silverware inventories
- Opens and closes dining room(s) and bar on a regular basis
- Acts as the Manager on Duty (MOD) as scheduled
- Controls costs of all food and beverage outlets by assisting management, as requested, in purchasing, maintaining effective profit and loss controls and monitoring labor costs following demand patterns, budget and local labor laws
- Maintains accurate daily and weekly punch details for service staff and processes daily sales reports and other reports as requested
- Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on 'up-selling.'
- Ensure staff is trained and adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
- Maintains member and guest satisfaction by handling inquiries, concerns or comments and providing solutions
- acquiring feedback from guests and co-workers in order to ensure satisfaction and/or implement service improvement ideas
- developing new concepts to ensure customer satisfaction and repeat business
- Maintain consistency of service by being aware of and prepared for all course events, large parties and reservations that may affect food and beverage service operations
- Ensures a pleasant dining experience in all outlets by collaborating with Executive Chef in the creation of menus and menu pricing as requested
- Communicates and teams well with other departments ensuring appropriate staff levels for all events and ensuring assigned responsibilities are carried out
- Ability to uphold the company and brand standards, policies and procedures and hold all staff members accountable for same
- Attend all meetings as required
- Ensure that In-Room Dining service and tray removal times are within the established guidelines
- Ensure that the reservation system is functioning for maximum efficiency
- Any other duties as required by the General Manager or Corporate Director of Food and Beverage to assist in the direction of the department
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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