Food & Beverage Manager

Wawa, Inc. is a renowned chain of convenience stores and gas stations primarily located along the East Coast of the United States. Known for its dedication to quality, customer service, and community involvement, Wawa has established itself as a beloved brand among its customers and a respected employer in the retail sector. Founded in 1964, Wawa has grown to offer not just convenience goods and fuel but also fresh food options, making it a unique blend of a convenience store and food service provider. The company prides itself on its commitment to making life better daily by delivering exceptional experiences one smile, hoagie, or moment at a time. The heart of Wawa’s success lies in its Associates, a collaborative team of individuals who share a passion for service excellence and community support. Wawa’s workplace culture emphasizes teamwork, growth opportunities, and inclusiveness, ensuring that every Associate feels valued and empowered. This culture has turned many employees into long-term team members who enjoy thriving careers within the company. Employment at Wawa typically offers competitive compensation, a supportive environment, and a range of benefits designed to support Associates financially, physically, and emotionally. The company offers flexible work schedules, learning and development programs, and career advancement paths to foster employee growth and satisfaction.

The Food & Beverage Manager (FBM) role at Wawa is an exciting leadership position that plays a critical role in the daily operations of each store’s food service department. The FBM works closely with the General Manager and Assistant General Manager to ensure that food and beverage operations are executed smoothly, efficiently, and consistently, providing customers with fresh, high-quality products and excellent service. This position is ideal for a motivated leader passionate about food service who thrives in a fast-paced, customer-oriented environment. Responsibilities include managing food programs like fresh food offerings, grab-and-go meals, beverages, and catering services. The manager focuses on driving food sales and achieving performance goals by analyzing market trends and collaborating with team members to implement effective action plans. Additionally, the FBM becomes the in-store expert on food-related promotions and marketing initiatives, aligning the team with Wawa’s brand standards and customer experience goals. A significant part of the role involves training and motivating Customer Service Associates to ensure they deliver outstanding service, while also supporting hiring, scheduling, and continuous team development. The Food & Beverage Manager ensures that the food service environment meets health and safety regulations by maintaining cleanliness and safety standards. Operational efficiency is supported through diligent inventory management, ordering processes, and equipment upkeep. Wawa offers this role a competitive hourly wage ranging from $22.70 to $28.40, commensurate with experience and location, alongside eligibility for monthly bonus incentives. Wawa is committed to diversity and equal opportunity employment, providing reasonable accommodations for applicants when needed, and fostering an inclusive workplace where discrimination of any kind is not tolerated. Joining Wawa as a Food & Beverage Manager means being part of a dynamic team dedicated to excellence, community, and career growth, where employees are truly valued as essential contributors to the company’s success.