
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,200.00 - $66,800.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
HSA options
HRA options
FSA options
401k Retirement Plan
Life insurance
Disability Coverage
critical illness insurance
Employee assistance program
Paid parental leave
Employee Discounts
Admission to attractions
Job Description
Meow Wolf is a renowned creative company that specializes in immersive and interactive experiences, aiming to inspire creativity and transform the way people engage with art and storytelling. Based in Santa Fe, New Mexico, Meow Wolf is distinguished by its ability to open portals of possibility, inviting individuals from all walks of life to come as they are and engage in a world where imagination knows no bounds. As a leader in the creative arts sector, Meow Wolf operates as a Delaware Public Benefit Corporation and is certified as a B Corporation, committing to financial, social, and environmental well-being in the community. The organization's culture is rooted in strong values such as collaborative creativity, provocative playfulness, inclusive belonging, authentic compassion, and audacious courage, which create a vibrant workplace where diversity and individual expression are celebrated.
The role of Food & Beverage Manager at Meow Wolf is a vital position responsible for delivering a unique and rotating menu of experiential food and drinks that continue to elevate the Meow Wolf visitor experience. This full-time, on-site role located in Santa Fe requires a dynamic leader who can effectively manage all aspects of the food and beverage services, including licensing, vendor relations, inventory management, budgeting, staffing, and compliance with health and safety regulations. The Food & Beverage Manager plays a critical role in maintaining the profitability and quality of food and beverage operations by setting pricing strategies, overseeing team development, ensuring high standards of customer service, and coordinating with other departments to create an unforgettable environment for guests.
This position demands someone who not only possesses a strong background in food and beverage management but also embodies the spirit of Meow Wolf by supporting community engagement initiatives such as recycling, composting, and sustainability as part of the organization’s B Corp values. The person in this role will actively contribute to the operational success of the food and beverage venue by managing labor productivity, quality control, and safety measures. They will lead a team that is empowered to perform multiple roles within the food and beverage setting, from bussing and serving to cash handling and ensuring compliance with liquor laws. Additionally, they will be responsible for vendor management, developing promotional events, analyzing sales trends, and continually seeking ways to improve guest satisfaction through attentive listening and problem resolution.
Meow Wolf promotes inclusion and equal opportunity, ensuring a workplace free from discrimination and harassment. The Food & Beverage Manager will thrive in a fast-paced, visually stimulating environment that includes the use of special effects, strobing lights, fog machines, and a diverse audience. The position offers a comprehensive benefits package including medical, dental, vision insurance options, retirement plans, paid parental leave, and employee discounts, emphasizing Meow Wolf’s commitment to supporting its employees holistically. The candidate must be at least 21 years of age, hold necessary certifications such as Alcohol Awareness and PLIB cards, and demonstrate the ability to work flexible hours including evenings, weekends, and holidays. This role also carries supervisory responsibilities and requires strong communication, delegation skills, and the ability to remain composed under pressure.
In summary, this role is perfect for an experienced food and beverage professional seeking to join a vibrant, mission-driven company that values creativity, community, and sustainability, while offering growth opportunities and a supportive work environment.
The role of Food & Beverage Manager at Meow Wolf is a vital position responsible for delivering a unique and rotating menu of experiential food and drinks that continue to elevate the Meow Wolf visitor experience. This full-time, on-site role located in Santa Fe requires a dynamic leader who can effectively manage all aspects of the food and beverage services, including licensing, vendor relations, inventory management, budgeting, staffing, and compliance with health and safety regulations. The Food & Beverage Manager plays a critical role in maintaining the profitability and quality of food and beverage operations by setting pricing strategies, overseeing team development, ensuring high standards of customer service, and coordinating with other departments to create an unforgettable environment for guests.
This position demands someone who not only possesses a strong background in food and beverage management but also embodies the spirit of Meow Wolf by supporting community engagement initiatives such as recycling, composting, and sustainability as part of the organization’s B Corp values. The person in this role will actively contribute to the operational success of the food and beverage venue by managing labor productivity, quality control, and safety measures. They will lead a team that is empowered to perform multiple roles within the food and beverage setting, from bussing and serving to cash handling and ensuring compliance with liquor laws. Additionally, they will be responsible for vendor management, developing promotional events, analyzing sales trends, and continually seeking ways to improve guest satisfaction through attentive listening and problem resolution.
Meow Wolf promotes inclusion and equal opportunity, ensuring a workplace free from discrimination and harassment. The Food & Beverage Manager will thrive in a fast-paced, visually stimulating environment that includes the use of special effects, strobing lights, fog machines, and a diverse audience. The position offers a comprehensive benefits package including medical, dental, vision insurance options, retirement plans, paid parental leave, and employee discounts, emphasizing Meow Wolf’s commitment to supporting its employees holistically. The candidate must be at least 21 years of age, hold necessary certifications such as Alcohol Awareness and PLIB cards, and demonstrate the ability to work flexible hours including evenings, weekends, and holidays. This role also carries supervisory responsibilities and requires strong communication, delegation skills, and the ability to remain composed under pressure.
In summary, this role is perfect for an experienced food and beverage professional seeking to join a vibrant, mission-driven company that values creativity, community, and sustainability, while offering growth opportunities and a supportive work environment.
Job Requirements
- Currently authorized to work in the United States on a full-time basis
- Must be 21 years of age or older
- Proven work experience as an F&B manager, bar manager or similar role
- Prior work experience in a retail, museum, theme park, recreation facility, or other public space preferred
- Hands-on experience with point-of-sale systems
- Proven experience developing, managing, and achieving budgets
- Extensive knowledge of liquor, bartending, and service protocols
- Strong service skills and a welcoming demeanor required
- Proven experience managing, developing, and leading a team
- Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays
- Communicate well with others to exchange information
- Effectively delegate responsibilities and maximize resources
- Strong understanding of business management and accounting principles
- Develop, follow and enforce safety rules
- Maintain composure in stressful situations
- Adaptable to changes in a fast-paced work environment
- A current Alcohol Awareness card
- A current PLIB or work card
Job Qualifications
- Proven work experience as an F&B manager, bar manager or similar role
- Prior work experience in a retail, museum, theme park, recreation facility, or other public space preferred
- Hands-on experience with point-of-sale systems
- Proven experience developing, managing, and achieving budgets
- Extensive knowledge of liquor, bartending, and service protocols
- Strong service skills and a welcoming demeanor required
- Proven experience managing, developing, and leading a team
- Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays
- Communicate well with others to exchange information
- Effectively delegate responsibilities and maximize resources
- Strong understanding of business management and accounting principles
- Develop, follow and enforce safety rules
- Maintain composure in stressful situations
- Adaptable to changes in a fast-paced work environment
- A current Alcohol Awareness card
- A current PLIB or work card
- Adult and child and infant CPR, AED, and first aid certification preferred
- Tips certification preferred
- ServSafe certification preferred
- Food handler safety training card preferred
- Prior experience with visual merchandising preferred
- Bilingual especially but not limited to English and Spanish preferred
Job Duties
- Manage labor, productivity, quality control, and safety measures as established and set for site
- Carry out supervisory responsibilities in accordance with company policies and applicable laws
- Determine product pricing and margins in alignment with budget or executing pricing strategy
- Lead, develop, and manage a team that encourages elevated guest service with talent growth and development opportunities
- Perform all job positions needed to operate a food and beverage location from bussing, serving, cash register, etc.
- Ensure all licenses are current, including health, safety, and liquor
- Initiate, encourage, and maintain internal and cross-departmental communication
- Provide feedback and reviews for all food & beverage team
- maintain high-quality staff performance
- Model and enforce proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance
- Ensure staff complies with all food control and safety regulations
- Directly support all site initiatives including, but not limited to, the role-playing element required of all staff members, when interacting with guests
- Create initiatives that focus on the elements of our B Corp including recycling, composting, and community engagement
- Plan and participate in promotional and special events as well as corporate events
- Develop and maintain vendor and community relationships
- Create, maintain, and communicate to all key parties the vendor supply calendar that aligns with the needs of the site for product inventory
- Maintain inventory management records
- Analyze sales trends and adjust product offerings accordingly
- Analyze customer feedback and suggest ways to improve ratings specific to products
- Actively listen to and resolve complaints
- Work with the Scheduling Manager to ensure work centers are staffed efficiently and effectively
- Set and maintain high standards of organization and cleanliness
- Respond to injuries and emergencies appropriately
- Collaborate with other team members to create and maintain a pleasant environment for guests
- Perform all job positions needed to operate a bar from bussing, serving, cash register, etc.
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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