Food & Beverage Manager

Wawa, Inc. is a leading convenience store chain known for its commitment to quality food and exceptional customer service. Founded in 1964, Wawa operates hundreds of locations across several states, providing fresh foods, beverages, and fuel to millions of customers daily. As a company, Wawa emphasizes a welcoming atmosphere, community engagement, and innovation in its product offerings. With a strong focus on employee development and inclusive workplace culture, Wawa consistently ranks as a great place to work, offering comprehensive benefits and a supportive environment that encourages growth and teamwork.

The Food & Beverage Manager (FBM) role at Wawa is a critical leadership position responsible for overseeing all food and beverage operations within a store. This role involves managing daily activities to ensure smooth and efficient service, maintaining the highest standards of product quality, and delivering a customer-focused experience. The FBM works closely with the General Manager and Assistant General Manager to ensure operational excellence across all facets of food and beverage services.

The ideal candidate for this role will take full ownership of the food and beverage programs, which include fresh food preparation, grab-and-go meals, beverages, catering, and more. The FBM is tasked with driving food service sales and achieving performance goals, prioritizing both quality and consistency in service. This position requires becoming an in-store expert on all food programs, promotions, and marketing initiatives, ensuring that team members are well-informed and motivated to deliver outstanding customer service.

Key responsibilities include training and developing Customer Service Associates to build their skills and confidence, supporting hiring efforts, scheduling, and team growth. The FBM is also accountable for maintaining a clean, safe, and health-compliant food service environment. In addition, the role involves overseeing inventory management, ordering supplies, and ensuring equipment is properly maintained to support daily operations.

This position offers an hourly wage ranging from $22.70 to $28.40, commensurate with experience, position, and location. Associates in this role are also eligible for monthly bonus incentives, making it a rewarding opportunity for motivated individuals passionate about food service management and customer satisfaction. Wawa is committed to providing reasonable accommodations during the application process and fosters inclusive hiring practices, emphasizing respect, fairness, and equal opportunity for all employees.