Food and Beverage Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
Retirement Plan
Employee Discounts
Training and Development

Job Description

Legends Global is the world’s leading venue management company, renowned for producing live event experiences and managing more than 350 prestigious stadiums, arenas, convention centers, and theaters worldwide. With a commitment to excellence, Legends Global focuses on delivering unforgettable live experiences by leveraging growth, technology, resources, and an unwavering dedication to its internal team members and guests. As a pioneer in venue management, the company operates at the highest level of professionalism and expertise, consistently enhancing the way live events are experienced. Their expansive global presence and investment in top-tier venues across the world position them as a trusted partner in the events industry, setting standards for operational excellence and customer satisfaction.

Legends Global has an exciting and immediate opportunity for a Food & Beverage Manager at the Cabarrus Arena & Events Center. This salaried exempt position reports directly to the General Manager or the Food & Beverage Regional Manager and plays a pivotal role in the daily management and strategic oversight of the Food & Beverage Department. The role encompasses a wide range of responsibilities including concessions, mobile carts, event catering, culinary direction, catering sales, menu development, financial oversight, and budget management. The Food & Beverage Manager will lead and coordinate the entire food and beverage operations either directly or through subordinate supervisors, ensuring exceptional quality and service during every event.

The successful candidate will be responsible for marketing food and beverage services to clients, managing client relationships, and developing food and beverage sales projections and budgets tailored to facility events. Sales tracking, inventory control, cost management, and detailed financial reporting form crucial parts of the role’s financial management. The position demands a hands-on approach to food purchasing, product distribution, and ensuring compliance with health, sanitation, and alcohol service standards. Additionally, the Food & Beverage Manager manages staffing by hiring, training, scheduling labor needs, and controlling spoilage and sales costs to maximize profitability.

Leadership and supervisory skills are essential, as the role involves carrying out personnel management activities in alignment with company policies and employment laws. This includes employee interviewing, hiring, training, work planning, performance appraisal, and employee relations. The manager must demonstrate a solid customer service orientation, communicate effectively with clients, guests, and staff, and work collaboratively to uphold high standards of food quality and presentation. Working flexible hours is expected, including nights, weekends, and holidays during events, underscoring the dynamic nature of this role. The Food & Beverage Manager position at Legends Global not only requires operational expertise but also creativity in buffet presentation and adherence to culinary trends, making it a critical role in enhancing guest experience at the Cabarrus Arena & Events Center.

Job Requirements

  • certificate or degree from an accredited culinary school, college, or technical school preferred
  • minimum of 3 years experience in a management-level position in food and beverage or equivalent combination of education and experience
  • previous experience in overall food and beverage operations, sales, inventory control, cost control, and food preparation procedures
  • experience in food purchasing and price negotiations
  • servsafe food, allergen, and alcohol certification
  • alcohol awareness certificate and training capabilities
  • prior supervisory experience required
  • ability to work flexible hours including nights, weekends, and holidays
  • excellent organizational, multi-tasking, planning, written, and verbal communication skills
  • ability to work with clients, guests, and staff members
  • proficiency with Microsoft Office programs
  • strong orientation to customer service and attention to detail

Job Qualifications

  • Certificate or degree from an accredited culinary school, college, or technical school preferred
  • minimum of 3 years experience in a management-level position in Food and Beverage or equivalent combination of education and experience
  • previous experience in overall Food and Beverage operations, sales, inventory control, cost control, and food preparation procedures
  • experience in food purchasing and price negotiations
  • excellent knowledge of culinary and concession trends, presentation, and food quality
  • experience in standardizing recipes, plating, and menu costing
  • ServSafe food, allergen, and alcohol certification
  • alcohol awareness certificate and training capabilities
  • strong orientation to customer service
  • ability to work with clients, guests, and staff
  • results oriented with the ability to meet budgetary goals
  • excellent organizational, multi-tasking, planning, written, and verbal communication skills
  • attention to detail and service oriented
  • prior supervisory experience
  • experience working with subcontractors and vendors
  • computer skills including proficiency with Microsoft Office programs
  • creativity with buffet presentations and maintaining quality

Job Duties

  • Market food and beverage services to clients
  • establish food and beverage controls
  • foster and maintain positive client relationships
  • manage daily Food and Beverage Department operations and personnel
  • create food and beverage sales projections and budgets for facility events
  • conduct sales, inventory, cost, and per capita reporting
  • oversee purchasing and distribution of all products for concession outlets and catered events
  • ensure compliance with sanitation, health, and alcoholic beverage service regulations
  • develop menus and conduct detailed costing for menu items and events
  • hire and train new employees
  • anticipate and schedule labor needs
  • control spoilage and costs of sales
  • inspect and taste prepared food for quality standards
  • carry out supervisory responsibilities including interviewing, hiring, training, appraising performance, rewarding, disciplining employees
  • address complaints and resolve problems
  • work flexible hours including nights, weekends, and holidays

Job Criteria

Experience

Mid Level (3-7 years)


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