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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Rancho Valencia Resort is a premier luxury resort located in San Diego County, renowned for its exceptional services, exquisite dining options, and world-class amenities. The resort is dedicated to providing an unparalleled guest experience that seamlessly blends sophistication, comfort, and personalized attention. Known for stunning surroundings, impeccable standards, and a commitment to excellence, Rancho Valencia offers guests a retreat that combines leisure, luxury, and outstanding hospitality in a pristine environment.
The Food and Beverage (F&B) Manager at Rancho Valencia plays a critical role in maintaining the resort's stellar reputation by overseeing and coordinating all aspects of the food and beve... Show More
The Food and Beverage (F&B) Manager at Rancho Valencia plays a critical role in maintaining the resort's stellar reputation by overseeing and coordinating all aspects of the food and beve... Show More
Job Requirements
- Must be a minimum of 21 years of age
- 1-3 years current experience managing luxury resort or fine dining restaurant operation
- Able to work a variable schedule including nights, weekends and all major holidays
- Valid San Diego County Food Handlers Card and TIPS certification
- Ability to communicate in English with vendors, guests and staff to their understanding
Job Qualifications
- Must be a minimum of 21 years of age
- 1-3 years current experience managing luxury resort or fine dining restaurant operation
- Able to work a variable schedule including nights, weekends and all major holidays
- Valid San Diego County Food Handlers Card and TIPS certification
- Ability to communicate in English with vendors, guests and staff to their understanding
- Hospitality degree graduate (desirable)
- Progressive front-of-house hourly and management experience (desirable)
- Certification of previous training in liquor, wine and food service (desirable)
- Level one sommelier (desirable)
- Experience in 5 star hotel or resort environment (desirable)
- Certification in CPR (desirable)
- Certified to train staff to obtain Food Handlers card, ServSAFE or TIPS certificate (desirable)
Job Duties
- Anticipate guests' needs, respond promptly and acknowledge all guests
- Ensure that outlets operate efficiently and effectively within Rancho Valencia's fiscal and operational guidelines
- Ensure adherence to all local, state, and federal laws and regulations
- Develop initiatives to build sales, profitability and guest counts
- Maintain effective cost controls in support of these initiatives
- Ensure all safety and security procedures are followed to ensure health and safety of employees and guests
- Responsible for the physical and aesthetic maintenance of the outlet
- Maintain a working knowledge of all food recipes, products and production procedures
- Responsible for large party reservations including menu selection and special requests
- Ensure established standards of food safety and sanitation are maintained
- Respond to guest comments and criticism in a constructive and positive manner
- Ensure a safe and secure work and dining environment for associates and guests
- Conduct monthly departmental meetings
- Works a varied schedule including mornings, nights, weekends and holidays
- Ensure associates receive timely and meaningful performance reviews following Human Resources Department guidelines
- Follow all guidelines for proper performance management, working closely with Human Resources Management when formal documentation is required
- Ensure that personnel and payroll documentation and processing are submitted to Human Resources and Payroll Administrator in a timely manner and within property guidelines
- Orient all new hires utilizing company handbooks and support materials
- Lead training and recognition for employees at all levels and maintain a team-oriented environment
- Provide necessary materials for employees to properly administer company tip distribution and tip earning programs
- Take immediate corrective action if discrepancies occur
- Train staff and enforce adherence relating to cash handling and payment handling policies
- Analyze monthly operating statements and determine reasons for variances
- Manage operational expenses to maximize profit
- Responsible to meet or exceed budgeted sales and profit goals
- Responsible to maintain labor efficiency ratios to ensure guest service and cost effectiveness
- Responsible for outlet P&L performance
- Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures
- Be familiar with hotel services, features and local attractions/ activities to respond to guests inquiries accurately
- Actively participate in Resort safety program, abide by all injury reporting and safety behavior requirements and lead safety training within the department
- Participate in and support hotel efforts towards community service, sustainability and environmental initiatives
- Perform other duties as directed, developed or assigned.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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