Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Rancho Valencia Resort is a premier luxury resort located in San Diego County, renowned for its exceptional services, exquisite dining options, and world-class amenities. The resort is dedicated to providing an unparalleled guest experience that seamlessly blends sophistication, comfort, and personalized attention. Known for stunning surroundings, impeccable standards, and a commitment to excellence, Rancho Valencia offers guests a retreat that combines leisure, luxury, and outstanding hospitality in a pristine environment.
The Food and Beverage (F&B) Manager at Rancho Valencia plays a critical role in maintaining the resort's stellar reputation by overseeing and coordinating all aspects of the food and beverage outlets’ operations. This leadership position is responsible for ensuring that all dining venues operate efficiently, meet financial goals, and deliver exceptional guest experiences. The focus extends beyond basic management to encompass staff training, adherence to high cleanliness and safety standards, cost control, and dynamic guest engagement. The F&B Manager serves not only as a strategic leader but also as an active presence on the floor, anticipating guest needs, responding promptly to inquiries, and fostering an atmosphere where guests feel valued and welcomed.
This exempt role requires a professional who is experienced in luxury resort or fine dining environments, capable of overseeing multiple facets of restaurant and bar operations including reservations, menu planning, event coordination for large parties, and maintaining outlet aesthetics. A strong emphasis is placed on safety, compliance with all local, state, and federal regulations, and effective cost management to drive profitability. The role demands an individual with excellent communication skills to interact with guests, employees, and vendors, ensuring smooth day-to-day operations.
In this role, the F&B Manager actively supports property-wide goals by implementing initiatives to boost sales and guest satisfaction while retaining talented staff. Leadership extends to conducting performance reviews, training programs, and creating a team-oriented workplace culture. Additionally, the manager will partake in resort safety programs, contribute to community service and sustainability efforts, and respond constructively to guest feedback. Work schedules are varied, including mornings, nights, weekends, and holidays, reflecting the dynamic needs of the hospitality industry.
This position offers an opportunity to grow within a prestigious resort renowned for its commitment to quality and guest satisfaction. The ideal candidate is passionate about food and beverage service, knowledgeable about current trends, and skilled in wine and spirits. Rancho Valencia fosters a supportive environment where leadership and hands-on involvement drive success, creating memorable dining experiences that distinguish the resort in a competitive hospitality market.
The Food and Beverage (F&B) Manager at Rancho Valencia plays a critical role in maintaining the resort's stellar reputation by overseeing and coordinating all aspects of the food and beverage outlets’ operations. This leadership position is responsible for ensuring that all dining venues operate efficiently, meet financial goals, and deliver exceptional guest experiences. The focus extends beyond basic management to encompass staff training, adherence to high cleanliness and safety standards, cost control, and dynamic guest engagement. The F&B Manager serves not only as a strategic leader but also as an active presence on the floor, anticipating guest needs, responding promptly to inquiries, and fostering an atmosphere where guests feel valued and welcomed.
This exempt role requires a professional who is experienced in luxury resort or fine dining environments, capable of overseeing multiple facets of restaurant and bar operations including reservations, menu planning, event coordination for large parties, and maintaining outlet aesthetics. A strong emphasis is placed on safety, compliance with all local, state, and federal regulations, and effective cost management to drive profitability. The role demands an individual with excellent communication skills to interact with guests, employees, and vendors, ensuring smooth day-to-day operations.
In this role, the F&B Manager actively supports property-wide goals by implementing initiatives to boost sales and guest satisfaction while retaining talented staff. Leadership extends to conducting performance reviews, training programs, and creating a team-oriented workplace culture. Additionally, the manager will partake in resort safety programs, contribute to community service and sustainability efforts, and respond constructively to guest feedback. Work schedules are varied, including mornings, nights, weekends, and holidays, reflecting the dynamic needs of the hospitality industry.
This position offers an opportunity to grow within a prestigious resort renowned for its commitment to quality and guest satisfaction. The ideal candidate is passionate about food and beverage service, knowledgeable about current trends, and skilled in wine and spirits. Rancho Valencia fosters a supportive environment where leadership and hands-on involvement drive success, creating memorable dining experiences that distinguish the resort in a competitive hospitality market.
Job Requirements
- Must be a minimum of 21 years of age
- 1-3 years current experience managing luxury resort or fine dining restaurant operation
- Able to work a variable schedule including nights, weekends and all major holidays
- Valid San Diego County Food Handlers Card and TIPS certification
- Ability to communicate in English with vendors, guests and staff to their understanding
Job Qualifications
- Must be a minimum of 21 years of age
- 1-3 years current experience managing luxury resort or fine dining restaurant operation
- Able to work a variable schedule including nights, weekends and all major holidays
- Valid San Diego County Food Handlers Card and TIPS certification
- Ability to communicate in English with vendors, guests and staff to their understanding
- Hospitality degree graduate (desirable)
- Progressive front-of-house hourly and management experience (desirable)
- Certification of previous training in liquor, wine and food service (desirable)
- Level one sommelier (desirable)
- Experience in 5 star hotel or resort environment (desirable)
- Certification in CPR (desirable)
- Certified to train staff to obtain Food Handlers card, ServSAFE or TIPS certificate (desirable)
Job Duties
- Anticipate guests' needs, respond promptly and acknowledge all guests
- Ensure that outlets operate efficiently and effectively within Rancho Valencia's fiscal and operational guidelines
- Ensure adherence to all local, state, and federal laws and regulations
- Develop initiatives to build sales, profitability and guest counts
- Maintain effective cost controls in support of these initiatives
- Ensure all safety and security procedures are followed to ensure health and safety of employees and guests
- Responsible for the physical and aesthetic maintenance of the outlet
- Maintain a working knowledge of all food recipes, products and production procedures
- Responsible for large party reservations including menu selection and special requests
- Ensure established standards of food safety and sanitation are maintained
- Respond to guest comments and criticism in a constructive and positive manner
- Ensure a safe and secure work and dining environment for associates and guests
- Conduct monthly departmental meetings
- Works a varied schedule including mornings, nights, weekends and holidays
- Ensure associates receive timely and meaningful performance reviews following Human Resources Department guidelines
- Follow all guidelines for proper performance management, working closely with Human Resources Management when formal documentation is required
- Ensure that personnel and payroll documentation and processing are submitted to Human Resources and Payroll Administrator in a timely manner and within property guidelines
- Orient all new hires utilizing company handbooks and support materials
- Lead training and recognition for employees at all levels and maintain a team-oriented environment
- Provide necessary materials for employees to properly administer company tip distribution and tip earning programs
- Take immediate corrective action if discrepancies occur
- Train staff and enforce adherence relating to cash handling and payment handling policies
- Analyze monthly operating statements and determine reasons for variances
- Manage operational expenses to maximize profit
- Responsible to meet or exceed budgeted sales and profit goals
- Responsible to maintain labor efficiency ratios to ensure guest service and cost effectiveness
- Responsible for outlet P&L performance
- Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures
- Be familiar with hotel services, features and local attractions/ activities to respond to guests inquiries accurately
- Actively participate in Resort safety program, abide by all injury reporting and safety behavior requirements and lead safety training within the department
- Participate in and support hotel efforts towards community service, sustainability and environmental initiatives
- Perform other duties as directed, developed or assigned.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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