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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
The hiring establishment is a prestigious luxury resort or hotel property renowned for its excellence in hospitality and outstanding guest experiences. The resort operates within a highly competitive segment of the hospitality industry, focusing on delivering world-class food and beverage services to both local and international guests. Situated in an exclusive location, the establishment prides itself on providing an environment where guests can indulge in exceptional amenities and personalized service. The resort emphasizes cultivating a motivated, professional team that adheres to the highest standards of performance, hygiene, safety, and guest satisfaction. As part of its commitment to maintaining a superior... Show More
Job Requirements
- minimum 5 years experience in food and beverage management
- proven leadership capabilities
- excellent communication and interpersonal skills
- financial acumen with budgeting and cost control experience
- ability to work flexible hours including weekends and holidays
- knowledge of POS systems and inventory management
- commitment to high standards of service and guest satisfaction
Job Qualifications
- minimum 5 years experience as an F&B Manager in a leading luxury resort or hotel property
- ability to lead and inspire diverse teams of F&B professionals
- experience enhancing guest experiences and ensuring high levels of guest satisfaction
- additional certification or experience in wine and spirits preferred
- strong communication, leadership, and financial skills
- dedication to personalized guest service
- ability to monitor revenue generation and develop suitable F&B solutions
Job Duties
- ensure monthly forecasted beverage revenue figures are achieved
- strictly adhere to established operating expenses and control all costs
- participate in the formulation of the annual operating budget including projected revenues and expenses and FF&E requirements
- obtain and account for the correct settlement of all sales and maintain cashier and bar floats
- handle voiding, correcting, and checks according to procedures and account for all checks used during shifts
- manage the outlet effectively according to the established concept and Sun Island’s standards of performance
- assign responsibilities to subordinates, implement multi-tasking principles, and check their performance periodically
- establish a pool of qualified part-time employees with the Human Resources Department
- provide feedback and assist F&B Director on operational issues and service improvements
- be present on the floor during peak times and special programs
- promote the hotel and its facilities to maximize sales and revenue
- implement flexible scheduling based on business patterns
- establish and adhere to par stocks and conduct monthly inventory checks
- control requisitioning, storage, and use of operating equipment and supplies
- conduct daily pre-shift briefings
- liaise with Kitchen and Beverage Departments on operations and quality control
- recommend food and beverage combinations and upsell alternatives
- handle guest inquiries and complaints courteously and efficiently
- maintain strict adherence to cashiering procedures and POS system operations
- develop and maintain professional relationships with customers
- adhere to employees handbook and hotel policies on safety and hygiene
- maintain punctuality and appropriate uniform and appearance
- promote a positive work environment and lead monthly staff meetings
- attend executive management meetings and prepare monthly objective reviews
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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